Accessibility Stories

Global Stories

Accessibility stories

Bir says digital banking now reaches 5 million users

Serving more than half of Azerbaijan's population, the group is using physical terminals and app services to ease customers towards digital payments.

By Sofiah Nichole Salivio • 3 min read • Last week

Digital Transformation

New Zealand digital government score rises as AI test looms

AI search could expose weaknesses in New Zealand public services, even as the country's digital government score climbed to 68.8.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Merlin rolls out NiCE CXone across 140 attractions

Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.

By Sean Mitchell • 4 min read • This month

Data Analytics

Why businesses need more than technology to scale AI

Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.

By David Shilovsky • 5 min read • This month

Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • This month

Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

DocuWare prepared for launch of new interface, IDP, AI tool

Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.

By Jake MacAndrew • 3 min read • This month

Wearables

Apple Watch Series 12 adds readiness score & AI audio

Health-tracking rivals face pressure as the new model adds a daily readiness score, more frequent sensing and AI-powered audio tools.

By Sean Mitchell • 5 min read • This month

Wearables

Apple Watch Ultra 4 adds health tracking & battery life

Users can expect earlier alerts on heart and recovery changes, as Apple's latest rugged watch adds a readiness score and longer battery life.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Accessibility stories

Rangatahi

Nelson's waterfront redevelopment back on the table

Vacant buildings, traffic and poor access are set to be tackled as Nelson council consults on a waterfront masterplan for the city.

By RNZ • 4 min read • Today

Māori

Site Safe marks 20 years of construction safety event

What began with 76 graduates has grown into New Zealand's largest construction health and safety event, drawing more than 350 attendees.

By Mara Sugue • 3 min read • Today

Data Protection

Who gets left behind by the UK's emergency alerts?

People without compatible phones, English fluency or safe access to devices risk missing vital instructions when emergencies strike.

By Hilary Stephenson • 6 min read • Today

Energy efficient

A sneak peak at the South Waikato Aquatics Centre

Tokoroa residents will regain indoor pool access on 3 October after a NZD $17 million revamp added a sauna, spa and better mobility access.

By Local Democracy Reporter • 3 min read • Last week

Supply Chain

From data to delivery: How digital connectivity can change the way india moves goods

Better data sharing could make supply chains more predictable for MSMEs, as India links highways, ports and warehouses with digital systems.

By Arvind Devaraj • 4 min read • This month

Inland Revenue Department

Tokoroa's new $2 million hub reflects changing face of public libraries

Residents can now pay rates, borrow books and book free meeting rooms in Tokoroa's revamped $2 million community hub.

By Local Democracy Reporter • 3 min read • This month

Digital Transformation

Boston Logan adds AI hologram concierges for travellers

Travellers at Boston Logan now have a multilingual AI avatar directing them to gates and baggage claim, easing pressure on airport staff.

By Sofiah Nichole Salivio • 5 min read • This month

Small Business

'Town is dead': Businesses look to leave Rotorua CBD after parking changes

Shops in Rotorua's CBD say sales have fallen sharply since new parking rules began, with some owners now planning to move out.

By RNZ • 5 min read • This month

Digital Transformation

Granicus launches CMS for UK councils to aid residents

Councils under pressure to simplify online services may gain a single digital front door as Granicus ties content, transactions and engagement together.

By Sofiah Nichole Salivio • 4 min read • This month