Business strategy stories - Page 4

The x402 protocol revives HTTP 402, enabling AI agents to make instant micropayments autonomously using crypto, transforming digital commerce in 2025.

Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.

Smartsheet appoints Scott Torrey as Chief Revenue Officer to drive global revenue growth and boost enterprise adoption of its work management platform.

Atturra partners with TCG Process to offer AI-driven automation tools for Australian local governments, education and utilities sectors to boost efficiency.

E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.

Emirates has partnered with OpenAI to integrate AI, including ChatGPT Enterprise, across its operations, enhancing services and staff training in aviation.

Portal26 unveils GenAI Licence Intelligence module, helping firms oversee AI software licences, control costs, and maximise investment returns.

Contact centre agent burnout costs Australian firms over AUD $20 million annually, driven by high turnover and costly operational challenges.

Businesses must blend human interaction with digital innovation to deliver personalised, customer-first experiences that build trust and simplify processes.

The true value of ERP systems emerges after go-live through continuous improvement, helping organisations stay agile, compliant, and efficient.

NiCE has appointed Arun Chandra as COO to lead its AI-first Global Customer Operations, leveraging his experience from Disney and Meta.

Rackspace Technology appoints Lata Varghese and Phani Kishore Burre as Senior VPs to boost AI, cloud services and business transformation efforts.

Sublime Studio launches in Australia to boost mental fitness for tech founders, addressing burnout with coaching and a proactive membership model.

In 2026, digital resilience becomes essential as cyber threats and interconnected system failures heighten risks for businesses and national infrastructure alike.

HR Crowd, a specialist HR tech consultancy, has swiftly grown to rank 16th on the AFR Fast Starters 2025, driven by demand for strategic HR solutions.

AI has transformed Australia's tech sector, demanding partners who integrate strategy, engineering and data to deliver rapid, scalable innovation and real outcomes.

Research teams not using AI risk losing influence, with AI-powered insights driving 72% of teams to increased demand and budget, Qualtrics finds.

Despite only 30% of Australian firms satisfied with software purchases, 81% plan to boost spending by up to 15% next year to drive business growth.

Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.

Australia aims to double its circular economy by 2035, boosting industry competitiveness through recycling, AI, and sustainable supply chains.