Consumer rights stories
Australia's Privacy Commissioner urges organisations to overhaul complaint handling as survey data shows most frustrated Australians never speak up.
Compare Club adds HBF, HIF and see-u to its panel, lifting coverage to about 67% of Australia's private health insurance market.
FinTech Australia unveils Fintech Data Horizons Summit to spotlight real-world open banking and data sharing across key sectors in 2026.
New Zealand advertising watchdog seeks public input on tighter rules for ad labels, data use, pricing claims and endorsements.
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
New Zealand tightens health advertising code, curbing influencer endorsements, tougher evidence rules and stricter protections for vulnerable people.
UK subscription businesses face pro-rata refund systems, stricter cancellation rules and a Spring 2027 deadline under new consumer protection reforms.
Canadian courts put liability on companies and lawyers, not AI, as cases accumulate over hallucinated citations and false customer information.
Bridewell says ICO data privacy complaints climbed across key UK sectors, with finance still top, while retail and manufacturing saw the fastest rise.
Electricity Authority launches Billy, a free comparison site helping New Zealand households check power plans and switch providers amid rising bills.
UK households face GBP £6.85 billion a year in higher bills from April, though millions can cut costs by switching mobile and broadband deals.
Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.
Study finds 95.9% of Indian websites track users without consent, putting firms and government bodies at risk of massive DPDP fines.
Millions face UK telecoms bill hikes from March, as Uswitch warns households to switch now or pay an extra GBP £126 million a month.
Women hit by UK fraud report deeper anxiety and money woes than men, with younger women facing the harshest ongoing fallout.
As facial analytics quietly spread through public spaces, Canadians face urgent questions over privacy, consent and digital surveillance.
UK telecoms charter faces scrutiny as April bill hikes loom, with Ofcom complaints and consumer groups questioning value and service.
The FCA will bring buy now, pay later under tougher UK rules from July 2026, forcing stricter checks and clearer protections for borrowers.
Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.