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Australian Stories

Consumer rights stories

Five best practices for consumers to protect their personal data in the new world of AI
Data Protection

Five best practices for consumers to protect their personal data in the new world of AI

As concerns about AI escalate, Australians are urged to adopt five key practices to better protect their personal data and enhance digital security.

By James Blake • 2 min read • Fri, 22nd Nov 2024
Exclusive: Pyng's CEO aims to revolutionise payments across Australia
Fintech

Exclusive: Pyng's CEO aims to revolutionise payments across Australia

Dipra Ray, CEO of Pyng, is on a mission to eliminate transaction surcharges across Australia, aiming to transform payments for consumers and merchants.

By Melania Watson • 5 min read • Fri, 11th Oct 2024
FinTech Australia and FDATA call for long needed CDR roadmap
Fintech

FinTech Australia and FDATA call for long needed CDR roadmap

Australia's Fintech industry body and global non-profit FDATA are urging policy-makers to establish a roadmap for CDR implementation.

By Catherine Knowles • 3 min read • Mon, 29th May 2023
Ping Identity launches new CDR sandbox for Aussie financial sector
DevOps

Ping Identity launches new CDR sandbox for Aussie financial sector

Ping Identity unveils CDR sandbox to boost Aussie open banking, aiding banks and FinTechs in meeting July deadlines.

By Catherine Knowles • 3 min read • Thu, 11th Jun 2020

Global Stories

Consumer rights stories

Facial recognition in retail sparks privacy concerns
Surveillance

Facial recognition in retail sparks privacy concerns

Experts warn that facial recognition technology in retail raises significant privacy concerns, with calls for organisations to ensure public acceptability.

By Sean Mitchell • 3 min read • Fri, 22nd Nov 2024
Study reveals UK consumer confusion over fibre broadband
Unified Communications

Study reveals UK consumer confusion over fibre broadband

A new study reveals 77% of UK consumers are unaware that part-copper broadband can be marketed as 'fibre', prompting calls for clearer regulations.

By Sean Mitchell • 2 min read • Thu, 21st Nov 2024
Ping Identity empowers open banking adoption with additions to CDR sandbox
DevOps

Ping Identity empowers open banking adoption with additions to CDR sandbox

Ping Identity launches new sandbox environment for open banking adoption in Australia, in line with Consumer Data Right (CDR) rules.

By Catherine Knowles • 2 min read • Wed, 2nd Sep 2020
Why 'Right to Repair' legislation could be a new lease on life for broken devices
Apple

Why 'Right to Repair' legislation could be a new lease on life for broken devices

New California legislation could give consumers the right to repair their electronic devices, challenging manufacturers' control over repairs.

By Sara Barker • 5 min read • Fri, 22nd Mar 2019
Why only 13% of shoppers trust retailers with their personal data
Data Analytics

Why only 13% of shoppers trust retailers with their personal data

Despite advancements in retail technology, only 13% of shoppers trust retailers with their personal data, Zebra Technologies' study reveals.

By Staff Writer • 2 min read • Mon, 11th Feb 2019
Mobile trader fines hit $1.56m with $330k for Mobile Shop
Commerce Commission

Mobile trader fines hit $1.56m with $330k for Mobile Shop

Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.

By Ben Moore • 3 min read • Mon, 30th Apr 2018
Telstra extends handset warranties, Apple proves tricky
Telstra

Telstra extends handset warranties, Apple proves tricky

Telstra extends warranties to 24 months for handsets on 24 month contracts, but Apple products like the iPhone 4 are excluded, sparking ACCC concern.

By Staff Writer • 2 min read • Tue, 12th Oct 2010

Stories from Other Regions

Consumer rights stories

Commission warns Spark for misleading in-contract customers
Commerce Commission

Commission warns Spark for misleading in-contract customers

The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.

By Staff Writer • 2 min read • Thu, 23rd May 2019
Noel Leeming hit by nine charges of breaching consumer rights
Commerce Commission

Noel Leeming hit by nine charges of breaching consumer rights

The consumer retail, owned by The Warehouse Group, will defend the nine charges, each laid by different customers, in court at the end of May.

By Ben Moore • 2 min read • Mon, 30th Apr 2018
Do Not Knock stickers to deter door-to-door sellers
Data Privacy

Do Not Knock stickers to deter door-to-door sellers

Consumer NZ fights against dodgy door-to-door sellers with nationwide campaign and free “Do Not Knock” stickers. 70% of members want them to stop calling.

By Shannon Williams • 2 min read • Tue, 4th Nov 2014