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Backbase launches AI-native banking OS to unify frontline
Software-as-a-Service

Backbase launches AI-native banking OS to unify frontline

Backbase unveils AI-native Banking OS to tackle fragmented bank operations and shared customer records, targeting practical AI gains across frontline work.

By Karen Joy Bacudo • 3 min read • Last month
Syspro names Tom Loeffert as Chief Human Resources Officer
Manufacturing

Syspro names Tom Loeffert as Chief Human Resources Officer

Syspro taps veteran HR leader Tom Loeffert to help reshape its global workforce strategy as CEO Leanne Taylor drives the ERP software group's next growth phase.

By Sofiah Nichole Salivio • 3 min read • Last month
Oracle & Google Cloud add Gemini Enterprise database agent
Hybrid Cloud

Oracle & Google Cloud add Gemini Enterprise database agent

Oracle and Google Cloud add Gemini Enterprise access to governed database data, letting users query enterprise records in natural language without SQL.

By Sean Mitchell • 4 min read • Last month
Gulf Edge & Kore.ai strike exclusive Thailand AI deal
Unified Communications

Gulf Edge & Kore.ai strike exclusive Thailand AI deal

Gulf Edge wins sole Thai access to Kore.ai's software, aiming to roll out localised AI tools across energy, banking and telecoms.

By Sofiah Nichole Salivio • 4 min read • Last month
Snowflake expands AI tools for business users & developers
Manufacturing

Snowflake expands AI tools for business users & developers

Snowflake adds new AI features for business users and developers, including mobile access, Gmail and Slack links, and broader support across enterprise systems.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Newo appoints Jason Luo as Chief Executive Officer
Unified Communications

Newo appoints Jason Luo as Chief Executive Officer

Newo names Jason Luo Chief Executive Officer after USD $25 million funding round as it targets small businesses missing inbound calls.

By Mark Tarre • 4 min read • Last month
Snowflake expands AI tools for business users & developers
Unified Communications

Snowflake expands AI tools for business users & developers

Snowflake broadens AI platform with new business-user agents and developer tools to move corporate projects from pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Last month
LangWatch launches open-source tool for AI red-teaming
Data Protection

LangWatch launches open-source tool for AI red-teaming

LangWatch releases open-source AI red-teaming framework to expose hidden vulnerabilities in production agents through multi-turn attack simulations.

By Sean Mitchell • 4 min read • Last month
Why runtime identity is emerging as the next cybersecurity imperative
Data Protection

Why runtime identity is emerging as the next cybersecurity imperative

Agentic AI is forcing a rethink of enterprise security, with firms urged to treat bots as identities and police decisions as they happen.

By Ash Diffey • 5 min read • Last month

Stories from Other Regions

Customer service stories

8x8 launches retail nationwide for shared store devices
Unified Communications

8x8 launches retail nationwide for shared store devices

8x8 has unveiled a UK retail communications package built for shared devices and shift work, with calls ringing across store handsets and tablets.

By Sofiah Nichole Salivio • 4 min read • Last month
Securitas UK marks decade of STARS front-of-house growth
Hyperscale

Securitas UK marks decade of STARS front-of-house growth

Securitas UK's front-of-house STARS programme now spans 27 countries, serving 89 clients with 900 staff and tailored training.

By Joseph Gabriel Lagonsin • 2 min read • Last month
AI saves small business leaders 6 to 10 hours a week
Software-as-a-Service

AI saves small business leaders 6 to 10 hours a week

AI adoption among small business leaders is delivering measurable time savings, with Tech.co finding one in five save six to 10 hours a week.

By Kaleah Salmon • 3 min read • Last month
Why retailers need real-time visibility to handle demand surges
Data Protection

Why retailers need real-time visibility to handle demand surges

Retailers can cut disruption during demand spikes by using real-time device and inventory data to spot faults early and keep service moving.

By Mikhail Ishkhanov • 6 min read • Last month
Payment failures put GBP £1.7bn in UK sales at risk
Disaster Recovery

Payment failures put GBP £1.7bn in UK sales at risk

UK retailers and venues face rising risk from payment outages as new research warns lost sales, customer anger and staff pressure can escalate within minutes.

By Sofiah Nichole Salivio • 4 min read • Last month
Heron Foods rolls out x-hoppers platform across 340 stores
Unified Communications

Heron Foods rolls out x-hoppers platform across 340 stores

Heron Foods deploys x-hoppers headsets and app across 340 UK stores to boost staff safety, speed up communication and tighten operations.

By Sofiah Nichole Salivio • 3 min read • Last month
Avanade expands in New Zealand on rising AI demand
Digital Transformation

Avanade expands in New Zealand on rising AI demand

Avanade steps up New Zealand presence as businesses move from AI pilots to full-scale delivery and local partners race to meet demand.

By Sean Mitchell • 4 min read • Last month
American Express to acquire Hyper in AI expense push
Software-as-a-Service

American Express to acquire Hyper in AI expense push

American Express acquires Hyper to bolster AI-powered expense tools for business customers as it expands commercial services automation.

By Karen Joy Bacudo • 3 min read • Last month