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Digital Assistants stories

Salesforce launches AI Slackbot as workplace agent
Software-as-a-Service

Salesforce launches AI Slackbot as workplace agent

Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.

By Mark Tarre • 5 min read • Thu, 15th Jan 2026
Apple to build next AI models on Google Gemini cloud
Data Protection

Apple to build next AI models on Google Gemini cloud

Apple will build its next-generation AI foundation models on Google's Gemini cloud, promising a more personalised Siri later this year.

By Mark Tarre • 3 min read • Thu, 15th Jan 2026
Yext predicts AI will redefine online discovery by 2026
Digital Transformation

Yext predicts AI will redefine online discovery by 2026

Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
Google launches Gemini CX AI to unite retail journeys
Unified Communications

Google launches Gemini CX AI to unite retail journeys

Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
Perforce CTO forecasts rise of context & agentic AI
Robotics

Perforce CTO forecasts rise of context & agentic AI

Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 6th Jan 2026
BeyondTrust & Ping join forces on unified AI identity
Privileged Access Management

BeyondTrust & Ping join forces on unified AI identity

BeyondTrust and Ping Identity unveil unified AI-driven identity security fabric to tackle Zero Trust, silos and non-human access risks.

By Melania Watson • 4 min read • Wed, 10th Dec 2025
Amazon unveils Nova 2 AI models & launches custom Forge tools
DevOps

Amazon unveils Nova 2 AI models & launches custom Forge tools

Amazon launches Nova 2 AI suite with four new models and introduces Nova Forge for firms to create custom AI solutions tailored to diverse industries and tasks.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
Government IT spending rises as AI becomes top budget priority
Digital Transformation

Government IT spending rises as AI becomes top budget priority

Over half of government CIOs expect IT budgets to rise in 2026, prioritising AI, cybersecurity and cloud tech despite fiscal constraints, says Gartner research.

By Sean Mitchell • 3 min read • Wed, 26th Nov 2025
Kore.ai brings AI agent automation to Microsoft 365 suite
Data Protection

Kore.ai brings AI agent automation to Microsoft 365 suite

Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
AI deployments grow as banks realise the potential benefits
Fintech

AI deployments grow as banks realise the potential benefits

Banks are moving beyond AI pilots to integrate intelligent systems across operations, boosting efficiency and personalising customer engagement sector-wide.

By Jeremy Thomas • 4 min read • Wed, 19th Nov 2025
Sage launches AI agents & cloud platform to boost finance teams
Data Protection

Sage launches AI agents & cloud platform to boost finance teams

Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.

By Sean Mitchell • 5 min read • Fri, 7th Nov 2025

Stories from Other Regions

Digital Assistants stories

AI models help Canadian farmers turn data into decisions
Agricultural Technology

AI models help Canadian farmers turn data into decisions

AI “digital twins” are quietly transforming Canadian farms, turning torrents of data into practical decisions on crops, cash and resilience.

By Jake MacAndrew • 5 min read • Thu, 29th Jan 2026
Nine Predictions for AI in 2026, from the Father of AGI
Robotics

Nine Predictions for AI in 2026, from the Father of AGI

The pioneer who coined AGI forecasts 2026 as a pivotal year of steady AI gains, from memory-rich assistants to robots in human spaces.

By Dr Ben Goertzel • 6 min read • Tue, 27th Jan 2026
GoComet rolls out agentic AI for Philippine logistics
Data Analytics

GoComet rolls out agentic AI for Philippine logistics

GoComet unveils agentic AI tools in Manila to help Philippine logistics teams predict disruption, cut freight costs and boost productivity.

By Mark Tarre • 3 min read • Fri, 23rd Jan 2026
UK retailers face GBP £1.05bn hit from gift returns
Digital Transformation

UK retailers face GBP £1.05bn hit from gift returns

UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.

By Sean Mitchell • 4 min read • Mon, 29th Dec 2025
AI could drive GBP £29 billion in UK online spending by 2030
Fintech

AI could drive GBP £29 billion in UK online spending by 2030

By 2030, AI agents could drive GBP £29bn in UK online spending as 45% of younger shoppers already trust AI to find better deals for them.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Agentic AI set to ease NHS strain & free up GBP £340 million
Data Protection

Agentic AI set to ease NHS strain & free up GBP £340 million

Agentic AI is set to save the NHS GBP £340 million annually by easing staff workload, cutting patient queues, and boosting operational efficiency across workflows.

By Kaleah Salmon • 4 min read • Fri, 14th Nov 2025
UK shoppers show rising trust in AI for peak holiday shopping
Customer Experience

UK shoppers show rising trust in AI for peak holiday shopping

Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025