Digital Technology Stories - Page 2

Australian Stories

Digital Technology stories

Australian businesses use AI to halve call centre waiting times

Australian businesses are leveraging AI technology to halve call centre waiting times, boosting customer service and employee satisfaction across the sector.

By Shannon Williams • 3 min read • Sun, 21st Sep 2025

Cartech

Australia unveils 2035 climate goal, urges practical action

Australia unveils its 2035 climate goal, urging practical action to decarbonise energy and freight sectors while ensuring economic resilience and grid stability.

By Shannon Williams • 4 min read • Fri, 19th Sep 2025

Data Protection

Digital rights group condemns age assurance trial's final report

Electronic Frontiers Australia sharply criticises the Age Assurance Technology Trial's final report, highlighting privacy flaws and overstated age verification claims.

By Shannon Williams • 5 min read • Thu, 4th Sep 2025

Fintech

MoneyMe partners with SEON to strengthen fraud detection tools

MoneyMe partners with SEON to boost fraud detection using advanced device intelligence and behavioural analysis amid business expansion.

By Catherine Knowles • 3 min read • Thu, 21st Aug 2025

Smart Cities

AMP, UNSW partner to drive responsible AI in finance

AMP and UNSW Sydney have partnered to advance responsible AI in financial services, enhancing retirement planning support for Australians.

By Jed Nykolle Harme • 4 min read • Tue, 19th Aug 2025

Physical Security

Authors oppose AI text mining proposal over copyright concerns

The Australian Society of Authors opposes a Productivity Commission proposal for AI text mining exceptions, citing risks to creators' copyright and earnings.

By Shannon Williams • 5 min read • Fri, 8th Aug 2025

Generative AI

ACS urges prompt, risk-based AI rules to boost skills & trust

ACS urges swift, risk-based AI regulation alongside skill-building to boost trust, innovation and address critical digital capability gaps in Australia.

By Melvin Hipolito • 4 min read • Thu, 7th Aug 2025

Digital Transformation

ACS report urges action on digital skills for AUD $134bn growth

ACS urges Australia to close its digital skills gap, unlocking AUD $134bn growth and boosting jobs through a ten-point plan centred on AI and tech training.

By Jed Nykolle Harme • 4 min read • Wed, 30th Jul 2025

Global Stories

Digital Technology stories

Digital Transformation

IDHL appoints Jonathan Healey to drive AI technology strategy

IDHL appoints Jonathan Healey as Group Technology Director to lead AI and technology strategy, boosting innovation across its UK and US operations.

By Jed Nykolle Harme • 3 min read • Tue, 29th Jul 2025

Digital Transformation

AI needs us: Why human oversight is crucial for realising AI's potential

Human oversight is vital for AI's success, ensuring ethical use, optimised performance, and unlocking its true potential in business and innovation.

By Terry Smagh • 4 min read • Thu, 10th Jul 2025

Artificial Intelligence

IT sector gains dedicated roles in new skills boards

The Government will create eight Industry Skills Boards, allocating creative and IT sectors like game development and AI to ISBs, not NZQA as initially planned.

By Sean Mitchell • 3 min read • Wed, 2nd Jul 2025

Artificial Intelligence

AI reshaping traditional sectors like insurance & travel

Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

By Shannon Williams • 4 min read • Tue, 10th Jun 2025

Stories from Other Regions

Digital Technology stories

Agricultural Technology

Indonesia, China & ITA launch AI centre to boost key sectors

Indonesia partners with China's Tsinghua University and ITA to launch an AI centre, boosting education, healthcare, and agriculture to support digital growth.

By Catherine Knowles • 4 min read • Wed, 24th Sep 2025

Cloud Services

British office workers lose 40 minutes daily to eye strain

Nearly half of British office workers suffer eye strain daily, losing 40 minutes of productivity due to screen-related discomfort and eye health issues.

By Kaleah Salmon • 4 min read • Wed, 24th Sep 2025

Artificial Intelligence

Half of Canadians use AI at work but lack training & confidence

Nearly half of Canadians use AI at work, but only 12% have formal training, highlighting a significant skills and confidence gap in the workforce.

By Sean Mitchell • 4 min read • Tue, 23rd Sep 2025

Cloud Services

Spark launches kid-focused mobile plan with parental controls

Spark launches the Kids Plan, a NZD $20 monthly mobile plan with parental controls and access to digital parenting resources for families.

By Melvin Hipolito • 5 min read • Mon, 4th Aug 2025

Supply Chain

Canada will use AI to enhance mineral exploration in NWT

Canada and Northwest Territories partner to use AI and digital tech for exploring northern mineral resources, boosting sustainable investment and Indigenous collaboration.

By Jake MacAndrew • 3 min read • Thu, 17th Jul 2025