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Australian Stories

Email stories

Twilio report: Trust crucial for Australian consumer loyalty
Customer Experience

Twilio report: Trust crucial for Australian consumer loyalty

Twilio's 2024 report reveals that 68% of Australians may stop engaging with brands they distrust, emphasising the need for secure, identifiable communication.

By Imee Dequito • 3 min read • Thu, 24th Oct 2024
MoEngage launches platform for Australian financial services
Fintech

MoEngage launches platform for Australian financial services

MoEngage launches a new platform in Australia, aimed at helping financial institutions tackle inefficiencies and deliver personalised customer experiences in real time.

By Kaleah Salmon • 3 min read • Tue, 9th Jul 2024
Clicks, customers, and ROI: Harnessing the power of multichannel marketing
Customer Experience

Clicks, customers, and ROI: Harnessing the power of multichannel marketing

In the face of economic uncertainty and global competition, retailers are turning to multichannel marketing to engage customers, boost sales, and enhance ROI.

By Simon Le Grand • 4 min read • Wed, 19th Jun 2024

Global Stories

Email stories

Twilio honours 16 startups in 2024 AI Searchlight Awards
Data Analytics

Twilio honours 16 startups in 2024 AI Searchlight Awards

Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.

By Melania Watson • 3 min read • Thu, 21st Nov 2024
Business email compromise scams dominate Q3 2024 threats
Malware

Business email compromise scams dominate Q3 2024 threats

VIPRE Security Group's latest report reveals that business email compromise now makes up 58% of phishing attacks, highlighting rising cybersecurity threats.

By Catherine Knowles • 2 min read • Thu, 31st Oct 2024
Content platforms exploited for phishing attacks, warns Barracuda
EduTech

Content platforms exploited for phishing attacks, warns Barracuda

Barracuda reveals cybercriminals exploiting content platforms for phishing, targeting educational institutions and businesses worldwide with deceitful emails.

By Catherine Knowles • 2 min read • Tue, 17th Sep 2024
UK consumers to prioritise holiday spending in 2024, says Coveo
Generative AI

UK consumers to prioritise holiday spending in 2024, says Coveo

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024
Size determines type & frequency of email threats to businesses
EduTech

Size determines type & frequency of email threats to businesses

New research from Barracuda shows larger firms face more lateral phishing threats, while smaller companies are hit harder by external phishing and extortion.

By Catherine Knowles • 2 min read • Fri, 9th Aug 2024
Sinch named leader in Gartner Magic Quadrant for CPaaS
Cloud Services

Sinch named leader in Gartner Magic Quadrant for CPaaS

Sinch has been named a Leader in the 2024 Gartner Magic Quadrant for CPaaS, marking the second consecutive year of this recognition, based on its vision and execution abilities.

By Kaleah Salmon • 2 min read • Fri, 19th Jul 2024
SentinelOne receives top accolades for Singularity Cloud Security
Storage

SentinelOne receives top accolades for Singularity Cloud Security

SentinelOne's Singularity Cloud Security has been awarded top honours by G2, achieving a remarkable 4.9 rating and over 240 accolades in its Summer Grid Reports.

By Catherine Knowles • 2 min read • Wed, 10th Jul 2024
StarHub partners with ServiceNow on new enterprise service platform
Digital Transformation

StarHub partners with ServiceNow on new enterprise service platform

StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.

By Catherine Knowles • 3 min read • Tue, 9th Jul 2024
Xero unveils AI companion JAX to enhance accounting accuracy
Fintech

Xero unveils AI companion JAX to enhance accounting accuracy

Xero has revealed its AI-powered business companion, Just Ask Xero (JAX), to boost accuracy in accounting tasks, launching a beta in August.

By Imee Dequito • 4 min read • Thu, 13th Jun 2024
Pax8 & Perception Point partner to enhance cloud security
Unified Communications

Pax8 & Perception Point partner to enhance cloud security

Pax8 partners with Perception Point to offer advanced threat prevention for email, Microsoft 365 apps, and web browsers, enhancing security for the modern workspace.

By Catherine Knowles • 3 min read • Thu, 30th May 2024
Abnormal Security expands AI-based protection & launches AI Security Mailbox
Data Protection

Abnormal Security expands AI-based protection & launches AI Security Mailbox

Abnormal Security extends its Account Takeover Protection product and unveils AI Security Mailbox to automate and enhance user security across application platforms.

By Catherine Knowles • 3 min read • Fri, 10th May 2024

Stories from Other Regions

Email stories

UK sees sharp rise in email & text online scams since 2022
Email Security

UK sees sharp rise in email & text online scams since 2022

A new study reveals a rise in scam emails and texts since 2022, with Brits receiving 240 annually, costing over GBP £500 million in H1 2023.

By Shannon Williams • 4 min read • Wed, 19th Jun 2024
Xero introduces AI tool JAX to boost accounting accuracy
Fintech

Xero introduces AI tool JAX to boost accounting accuracy

Xero has unveiled JAX, a new AI-powered smart business companion, at Xerocon London, promising enhanced accuracy in accounting tasks for small businesses.

By Imee Dequito • 3 min read • Thu, 13th Jun 2024
Guidewire study reveals customer attitudes to AI in insurance
Digital Transformation

Guidewire study reveals customer attitudes to AI in insurance

Guidewire's latest study reveals varied customer opinions on the insurance industry, highlighting the impact of personal experiences, tech advances, and diversity.

By Sean Mitchell • 3 min read • Wed, 15th May 2024