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Gen Z Stories

Australian Stories

Gen Z stories

Australians join more loyalty schemes but use fewer
Customer Experience

Australians join more loyalty schemes but use fewer

Australian brands face a tougher loyalty market as 93% of consumers hold memberships, yet active use has fallen and relevance is lagging.

By Sean Mitchell • 4 min read • Last week
Australians turn to AI for money advice, survey finds
Data Protection

Australians turn to AI for money advice, survey finds

Trust remains a hurdle as younger Australians increasingly use AI to research investments, superannuation and retirement planning, a survey shows.

By Sean Mitchell • 4 min read • Last week

Global Stories

Gen Z stories

AI reshapes entry-level work, leaders warn on skills
Artificial Intelligence

AI reshapes entry-level work, leaders warn on skills

Young recruits are being pushed to show judgement and adaptability sooner as AI strips routine tasks from graduate roles, executives said.

By Mark Tarre • 7 min read • This month

Stories from Other Regions

Gen Z stories

Canadian business travellers embrace unapproved AI tools
Software-as-a-Service

Canadian business travellers embrace unapproved AI tools

A gap in company controls is pushing many Canadian staff to use unauthorised AI for travel planning, expenses and rebooking.

By Sean Mitchell • 4 min read • Last week
Trustmi survey finds confidence gap in payment fraud
Digital Transformation

Trustmi survey finds confidence gap in payment fraud

Most employees still miss signs of AI-led payment fraud, as 79% said email filters alone cannot stop increasingly convincing impersonation scams.

By Mark Tarre • 4 min read • Last week
Oppo launches Reno16 series in New Zealand with AI
Personalisation

Oppo launches Reno16 series in New Zealand with AI

New camera software, AI tools and higher prices are aimed at buyers in New Zealand as smartphone replacement cycles lengthen.

By Sean Mitchell • 4 min read • This month
Canadians know credit scores but struggle to improve
Fintech

Canadians know credit scores but struggle to improve

Many Canadians are delaying home purchases and other major decisions as awareness of credit scores fails to translate into action.

By Joseph Gabriel Lagonsin • 4 min read • This month
BNPL use among PayPlan customers rises 3,793% in UK
Fintech

BNPL use among PayPlan customers rises 3,793% in UK

Awareness of new rules remains low even as PayPlan customers increasingly use buy now, pay later to cover everyday household costs.

By Sofiah Nichole Salivio • 4 min read • This month
Gemini app use in Southeast Asia more than doubles
Digital Transformation

Gemini app use in Southeast Asia more than doubles

Local language support and mobile-first use have helped drive Gemini adoption across a region where younger users are setting the pace.

By Sean Mitchell • 4 min read • This month
SuperAwesome launches Creator Aware wellbeing framework
Social Media

SuperAwesome launches Creator Aware wellbeing framework

Young creators working with SuperAwesome will gain mental health support, while brands get tighter safeguards for child audiences.

By Sofiah Nichole Salivio • 5 min read • This month
Hong Kong shoppers embrace AI, but not at checkout
Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • This month
ZYMIX uses Henley event to pitch social app to Gen Z
Social Media

ZYMIX uses Henley event to pitch social app to Gen Z

Its small survey suggests heavy social media use is leaving many Gen Z users feeling less connected offline, sharpening pressure on platforms.

By Sean Mitchell • 4 min read • This month
Singapore investors use AI widely but still seek advisers
Digital Transformation

Singapore investors use AI widely but still seek advisers

Yet only 8% of investors in Singapore said AI drove their last major decision, underscoring demand for human validation.

By Karen Joy Bacudo • 4 min read • This month
AI skills now outrank experience for UK jobseekers
Digital Transformation

AI skills now outrank experience for UK jobseekers

Nearly two-thirds of UK employers say AI is reshaping hiring, with entry-level candidates now judged more on digital skills than experience.

By Sean Mitchell • 5 min read • This month
UK shoppers wary of AI making purchases, survey finds
Digital Transformation

UK shoppers wary of AI making purchases, survey finds

Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.

By Joseph Gabriel Lagonsin • 4 min read • This month
Canadians turn to pay-later services for groceries
Fintech

Canadians turn to pay-later services for groceries

Pay-later use for essentials is rising as Canadians face higher grocery bills and turn to discount chains to stretch budgets.

By Karen Joy Bacudo • 4 min read • This month
Canadian workers feel guilty about using AI at work
Data Protection

Canadian workers feel guilty about using AI at work

More than half of Gen Z staff feel guilty using AI at work, as a new survey found many Canadians hide its use from employers.

By Sofiah Nichole Salivio • 4 min read • This month