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Australian Stories

Holiday season stories

Australians turning to AI to ease holiday planning stress
Artificial Intelligence

Australians turning to AI to ease holiday planning stress

A report reveals Australians dedicate 540 million hours to holiday prep, with many turning to AI to help manage the stress of planning.

By Sean Mitchell • 3 min read • Tue, 10th Dec 2024
Experts stress security for businesses over holiday period
Physical Security

Experts stress security for businesses over holiday period

As the holiday season approaches, security experts urge small and medium enterprises to bolster protections against potential break-ins during shutdowns.

By Sean Mitchell • 2 min read • Mon, 9th Dec 2024
Data-driven strategies to maximise peak season success
Data Analytics

Data-driven strategies to maximise peak season success

Christmas spending in Australia is forecasted to rise by 2.7% to AUD $69.7 billion, prompting retailers to adopt data-driven strategies for success.

By Simon Le Grand • 4 min read • Tue, 26th Nov 2024
Australian SMEs warned of Christmas cash flow challenges
Supply Chain

Australian SMEs warned of Christmas cash flow challenges

Australian SMEs are urged to prepare for cash flow challenges this holiday season, with concerns over profitability in retail and logistics sectors.

By Sean Mitchell • 3 min read • Wed, 20th Nov 2024
Australian firms risk $71 billion due to poor service
Customer Experience

Australian firms risk $71 billion due to poor service

Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.

By Melania Watson • 3 min read • Tue, 19th Nov 2024

Global Stories

Holiday season stories

Rise in Christmas hotel bookings boosts international travel
Christmas

Rise in Christmas hotel bookings boosts international travel

Hotel bookings for Christmas have surged, with a 43% increase in Germany and British travellers among the busiest, highlighting a global travel revival.

By Imee Dequito • 3 min read • Fri, 6th Dec 2024
NICE CXone platform sees 80% increase in interactions
Unified Communications

NICE CXone platform sees 80% increase in interactions

NICE's CXone MPower platform saw an 80% rise in automated customer interactions over Black Friday and Cyber Monday, reflecting a growing reliance on automation.

By Imee Dequito • 2 min read • Thu, 5th Dec 2024
How retail businesses can build loyalty this festive season despite financial constraints
Customer Experience

How retail businesses can build loyalty this festive season despite financial constraints

As the festive season approaches, retailers must adapt to financial pressures by leveraging digital loyalty solutions to attract and retain value-seeking customers.

By Anurag Vasisth • 3 min read • Mon, 2nd Dec 2024
Rise in counterfeit websites threatens holiday shoppers
Phishing

Rise in counterfeit websites threatens holiday shoppers

As the festive shopping season approaches, researchers have identified nearly 80,000 counterfeit websites, endangering online shoppers seeking deals.

By Melania Watson • 3 min read • Mon, 2nd Dec 2024
Logitech unveils Christmas gift guide for 2024
Clean technologies

Logitech unveils Christmas gift guide for 2024

Logitech has unveiled its 2024 Christmas gift guide, featuring innovative gadgets like the G PRO X SUPERLIGHT 2 mouse and eco-friendly designs.

By Melania Watson • 3 min read • Fri, 29th Nov 2024
Amber Technology reveals luxury gifts for festive season
Christmas

Amber Technology reveals luxury gifts for festive season

Amber Technology's holiday gift guide features premium audio and entertainment products, including a wireless music streamer priced at AUD $1,799.

By Imee Dequito • 3 min read • Fri, 22nd Nov 2024
UK firms risk GBP £4.5bn losses due to poor service
Customer Experience

UK firms risk GBP £4.5bn losses due to poor service

UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.

By Sean Mitchell • 3 min read • Wed, 20th Nov 2024
Australians favour personalised gifts for festive season
EduTech

Australians favour personalised gifts for festive season

A recent VistaPrint study reveals that 81% of Australians experience stress in gift selection, with 70% favouring personalised gifts this holiday season.

By Sean Mitchell • 3 min read • Tue, 19th Nov 2024
ProGlove launches smart scanner rental for peak season
Financial Systems

ProGlove launches smart scanner rental for peak season

ProGlove launches a flexible rental programme for its MARK smart scanners, aiding warehouse operators during the busy holiday season.

By Catherine Knowles • 3 min read • Fri, 15th Nov 2024
Major brands choose Nasuni to tackle holiday demand
Unified Communications

Major brands choose Nasuni to tackle holiday demand

Nasuni has revealed that major retail brands like Patagonia and Mattel are leveraging its platform to meet increased demand during the holiday season.

By Catherine Knowles • 3 min read • Fri, 8th Nov 2024

Stories from Other Regions

Holiday season stories

YouLend sees 30% rise in UK SME financing before Black Friday
eCommerce

YouLend sees 30% rise in UK SME financing before Black Friday

YouLend has reported a 30% surge in financing applications from UK SMEs ahead of Black Friday 2024, driven by increased demand from ecommerce platforms.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024
Ransomware attack exposes retail vulnerabilities globally
Disaster Recovery

Ransomware attack exposes retail vulnerabilities globally

A ransomware attack on Blue Yonder has disrupted supply chains for Morrisons and Sainsbury's, raising concerns over holiday vulnerabilities for retailers.

By Melania Watson • 2 min read • Tue, 26th Nov 2024