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Integration stories

UST named Workato platinum partner for AI orchestration
Digital Transformation

UST named Workato platinum partner for AI orchestration

The tie-up gives both firms a stronger pitch to enterprises struggling to connect legacy systems, data and AI workflows across operations.

By Sean Mitchell • 4 min read • 3 days ago
Confluent: Data architecture gap impairing AI ambitions
Data Protection

Confluent: Data architecture gap impairing AI ambitions

Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.

By David Shilovsky • 5 min read • Last week

Global Stories

Integration stories

Godel joins Databricks partner programme as Bronze
Data Analytics

Godel joins Databricks partner programme as Bronze

The consultancy aims to help customers turn fragmented data estates into governed AI systems that can move from pilot projects into production.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprise Content Management

Exclusive: ABBYY brings zero-shot document AI to Vantage

Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.

By Sean Mitchell • 6 min read • Yesterday
Why businesses need more than technology to scale AI
Data Analytics

Why businesses need more than technology to scale AI

Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.

By David Shilovsky • 5 min read • Yesterday
Google Cloud named Leader in Forrester cloud assessment
Software-as-a-Service

Google Cloud named Leader in Forrester cloud assessment

Enterprises seeking AI-ready infrastructure may see Google Cloud's higher score as validation of its database, analytics and Kubernetes services.

By Sean Mitchell • 4 min read • Yesterday
Percona report warns of database lock-in & AI woes
Data Protection

Percona report warns of database lock-in & AI woes

Rising cloud and licensing bills are forcing database teams to rethink ageing systems as vendor lock-in and AI readiness issues mount.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Prophecy adds AI data prep tools & Snowflake support
Software-as-a-Service

Prophecy adds AI data prep tools & Snowflake support

Analysts can now inspect AI-generated data changes visually, as Prophecy expands self-service prep tools and adds Snowflake support.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Intapp launches DealCloud plug-in for ChatGPT for finance
Software-as-a-Service

Intapp launches DealCloud plug-in for ChatGPT for finance

Eligible financial firms can now tap their own DealCloud records in ChatGPT while keeping confidential data and access barriers intact.

By Karen Joy Bacudo • 3 min read • Last week
Bybit launches AI chat interface for trading & support
Fintech

Bybit launches AI chat interface for trading & support

Users must opt in and fund a separate sub-account as Bybit folds trades and support into one chat window, with risk controls in place.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

Integration stories

Kellton wins automotive lender integration platform deal
Data Analytics

Kellton wins automotive lender integration platform deal

The lender aims to cut fragmented data flows and speed future product rollouts by replacing point-to-point links with a governed integration layer.

By Karen Joy Bacudo • 3 min read • Yesterday
Thrive appoints John Toney as security services chief
Digital Transformation

Thrive appoints John Toney as security services chief

The hire deepens Thrive's push into cybersecurity as customers seek outside help with threat detection, response and risk management.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Zendesk launches specialised AI agents for customer service
Digital Transformation

Zendesk launches specialised AI agents for customer service

The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Banks boost AI surveillance but operational gaps stay
Digital Transformation

Banks boost AI surveillance but operational gaps stay

Higher AI spending is doing little to cut false positives, as most banks still run alert-heavy surveillance systems, a survey found.

By Karen Joy Bacudo • 4 min read • Last week
LoanPro AI tool cuts loan servicing call times 15%
Software-as-a-Service

LoanPro AI tool cuts loan servicing call times 15%

Loan servicers could see fewer escalations and faster calls as the new interface also creates an audit trail for compliance checks.

By Karen Joy Bacudo • 4 min read • Last week
Sunderland extends Seriös Group data partnership deal
Data Analytics

Sunderland extends Seriös Group data partnership deal

A shared data platform is now helping Sunderland link match preparation, fan engagement and sales, as clubs chase better decisions and growth.

By Sofiah Nichole Salivio • 4 min read • Last week
Granicus launches CMS for UK councils to aid residents
Digital Transformation

Granicus launches CMS for UK councils to aid residents

Councils under pressure to simplify online services may gain a single digital front door as Granicus ties content, transactions and engagement together.

By Sofiah Nichole Salivio • 4 min read • Last week