Interactive stories - Page 7

Cyara unveils new chatbot testing features in latest release of Cyara Botium, offering comprehensive, automated chatbot testing and assurance.

Robert Yue appointed as ANZ VP at Tricentis, tasked with driving expansion across Australia and NZ, and shaping regional strategy.

LG Electronics Australia Business Solutions has appointed Australian AV distributor Alloys as a new distribution partner.

A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.

Smith Brothers Media (SBM) has won multiple awards at the international Horizon Interactive Awards for their video, advertising, and website design projects.

The metaverse is expanding rapidly and Accenture's latest report highlights key points for companies to find success in this emerging climate.

Accenture has launched a dedicated Metaverse Continuum business group as physical and virtual realities converge.

VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.

Accenture has been named a leader in the latest IDC MarketScape, Asia Pacific (excluding Japan) Managed Cloud Services 2021 vendor assessment.

8x8 enhances its eXperience Communications as a Service (XCaaS) platform with new features to boost productivity and customer satisfaction.

The research could pave the way for large-scale efficacy testing, clinical use and cost-effective delivery of intelligent individualised VR technology.

Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today's busy environment.

At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.

Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.

The MAXHUB range of audio and video products includes flat panels, LED video walls, and endpoints for unified communications.

Pact's mission to become a more sustainable company led it to pursue an approach in which technology was interwoven into every piece of their global footprint.

Genesys integrates AI features into its Genesys Cloud CX platform, allowing businesses to automate and scale without IT support.

The University of South Australia finds overwhelming evidence in favour of using VR in the courtroom by putting jurors in the middle of a crime scene.

Cyber attackers will kill humans through operational technology by 2025, says Gartner. Lack of security controls in OT environments is a major concern.

Kaspersky has created a VR game where executives can work as information security specialists, giving them a better understanding of cybersecurity. .