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IT Strategy stories

Australia's resilience problem isn't redundancy. It's shared infrastructure
Network Infrastructure

Australia's resilience problem isn't redundancy. It's shared infrastructure

Shared fibre routes can leave supposedly redundant links exposed to the same outage, a risk growing as AI workloads demand uninterrupted connectivity.

By Mark Rafferty • 5 min read • Last month
Agentic AI will soon run your service desk. The real question is who controls it
Software-as-a-Service

Agentic AI will soon run your service desk. The real question is who controls it

The shift to AI that can act, not just summarise, raises new questions over auditability, data residency and who controls operations.

By Dion Williams • 5 min read • Last month

Global Stories

IT Strategy stories

Businesses shift from AI pilots to trust & results
Software-as-a-Service

Businesses shift from AI pilots to trust & results

Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.

By Joseph Gabriel Lagonsin • 7 min read • Last week
AHOY teams with Will Be Live for North America push
Smart Cities

AHOY teams with Will Be Live for North America push

The tie-up aims to speed adoption of AHOY's physical AI tools across transport, utilities and government customers in North America.

By Joseph Gabriel Lagonsin • 3 min read • Last week
AI speeds coding but not enterprise software delivery
DevOps

AI speeds coding but not enterprise software delivery

Enterprises risk slower returns from AI as manual approvals and release bottlenecks keep software lead times stuck at 30 to 45 days.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Forrester warns OpenAI IPO & US stake cloud outlook
Data Protection

Forrester warns OpenAI IPO & US stake cloud outlook

Forrester says investors and buyers could face new risks and disclosures as OpenAI and Anthropic move towards listings and Washington weighs equity.

By Sofiah Nichole Salivio • 5 min read • Last week
Nasuni wins sixth NorthFace award, tops G2 reports
Software-as-a-Service

Nasuni wins sixth NorthFace award, tops G2 reports

Audited feedback has lifted Nasuni's customer-service standing, with a 98% CSAT score and top G2 placements across 15 categories.

By Sofiah Nichole Salivio • 4 min read • This month
CrayonIQ says APAC CX buying shifts to AI strategy
Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • This month
AWS commits USD $1 billion to embedded AI engineers
Software-as-a-Service

AWS commits USD $1 billion to embedded AI engineers

The move targets firms struggling to shift AI pilots into live systems, with AWS embedding engineers to speed deployment and cut reliance on consultants.

By Sean Mitchell • 4 min read • This month
What companies are getting right about AI in 2026 but why there is still some way to go
Digital Transformation

What companies are getting right about AI in 2026 but why there is still some way to go

Most enterprises still struggle to turn AI pilots into profit, with just 23 per cent able to link initiatives to higher revenue or lower costs.

By Patrick Thompson • 5 min read • Last month
Turner Industries cuts device costs with ChromeOS rollout
Digital Transformation

Turner Industries cuts device costs with ChromeOS rollout

The industrial contractor says the move will save hours of IT work and trim future refresh bills, with 1,200 devices already deployed.

By Sean Mitchell • 3 min read • Last month
Neocloud providers set to grab AI cloud market share
Data Protection

Neocloud providers set to grab AI cloud market share

Gartner says specialist providers are gaining ground as enterprises seek cheaper, sovereign access to scarce GPU capacity for AI projects.

By Mark Tarre • 4 min read • Last month
Healthcare AI adoption outpaces infrastructure readiness
Data Protection

Healthcare AI adoption outpaces infrastructure readiness

Unsanctioned AI tools and siloed IT systems are widening risk for hospitals, as 88% say on-site infrastructure is not ready.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

IT Strategy stories

Irish firms spend €667,000 on zombie projects yearly
Digital Transformation

Irish firms spend €667,000 on zombie projects yearly

A lack of clear IT planning is leaving Irish large firms with a €667,000 annual drag from projects that should have been stopped.

By Sofiah Nichole Salivio • 4 min read • Last week
China cloud market turns to compliance & resilience
Data Protection

China cloud market turns to compliance & resilience

Regulation, resilience and AI are now shaping Chinese companies' cloud choices as hybrid models dominate and vendor risk rises.

By Sean Mitchell • 3 min read • Last week
XMA installs digital signage across three UK offices
Digital Signage

XMA installs digital signage across three UK offices

The rollout should save staff hours on internal updates as XMA uses screens to target messages across three offices and dozens of divisions.

By Regine Laguilles • 3 min read • Last month
Canadian firms struggle to turn AI trials into ROI
Digital Transformation

Canadian firms struggle to turn AI trials into ROI

Nearly half of Canadian business leaders are testing AI without seeing returns, as firms struggle to embed the technology into daily operations.

By Sofiah Nichole Salivio • 5 min read • Last month