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Millennials Stories

Australian Stories

Millennials stories

Australians skip dryers in winter over energy costs
Internet of Things

Australians skip dryers in winter over energy costs

Rising power bills are pushing many households to dry clothes indoors, with 62% of Australians avoiding dryers in winter, survey data shows.

By Mark Tarre • 4 min read • Last month
carsales fronts AI voice search in national campaign
Customer Experience

carsales fronts AI voice search in national campaign

Budget-conscious car buyers are being targeted by a six-week push as Carsales leans on AI Voice Search during sport and EOFY ads.

By Sean Mitchell • 4 min read • Last month
Customers lose trust in AI in regulated industries
Data Protection

Customers lose trust in AI in regulated industries

Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Global Stories

Millennials stories

Why internal mobility is APAC'S broken growth engine
Productivity

Why internal mobility is APAC'S broken growth engine

Employees across APJ are missing clear career pathways, fuelling attrition, slower hiring and weaker leadership pipelines as internal mobility stalls.

By Brenton Smith • 5 min read • This month
Mastercard finds younger consumers driving circular commerce
Fintech

Mastercard finds younger consumers driving circular commerce

Younger shoppers are helping secondhand, rental and repair purchases outpace broader retail as affordability and trust outweigh green claims.

By Karen Joy Bacudo • 4 min read • Last month
AI fears push one in three workers to quit industry
Digital Transformation

AI fears push one in three workers to quit industry

A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.

By Sean Mitchell • 4 min read • Last month
Millennials drive web domain investment, study finds
Fintech

Millennials drive web domain investment, study finds

A growing number of younger investors are treating domains as a long-term alternative asset, with .ai and .io drawing the strongest interest.

By Karen Joy Bacudo • 3 min read • Last month

Stories from Other Regions

Millennials stories

BNPL use among PayPlan customers rises 3,793% in UK
Fintech

BNPL use among PayPlan customers rises 3,793% in UK

Awareness of new rules remains low even as PayPlan customers increasingly use buy now, pay later to cover everyday household costs.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Visa says USD $36 trillion inheritance will shape spending
Fintech

Visa says USD $36 trillion inheritance will shape spending

Most of the USD $36 trillion wealth transfer will be saved or invested, with only a modest lift to US consumer demand.

By Karen Joy Bacudo • 4 min read • Last week
UK shoppers wary of AI making purchases, survey finds
Digital Transformation

UK shoppers wary of AI making purchases, survey finds

Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.

By Joseph Gabriel Lagonsin • 4 min read • Last week
New Zealand shoppers turn to AI & social for research
Omnichannel

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • Last week
Hyundai Card sees strong teen uptake for Apple Pay cards
Fintech

Hyundai Card sees strong teen uptake for Apple Pay cards

Younger consumers drove almost seven in 10 sign-ups for Hyundai Card's Apple Pay rewards debit and hybrid cards within 50 days.

By Sofiah Nichole Salivio • 4 min read • Last week
Britons wary of AI making shopping decisions for them
Customer Experience

Britons wary of AI making shopping decisions for them

Most Britons still want to control the final purchase, with 65% uncomfortable letting AI buy on their behalf, Dentsu found.

By Sofiah Nichole Salivio • 3 min read • Last month
Younger shoppers use AI & join deal days more often
Digital Transformation

Younger shoppers use AI & join deal days more often

Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.

By Joseph Gabriel Lagonsin • 4 min read • Last month
UK business travellers embrace shadow AI for trips
Customer Relationship Management

UK business travellers embrace shadow AI for trips

Unapproved AI use is widening a security and compliance gap, with 75% of UK business travellers saying they would use shadow tools for work trips.

By Sean Mitchell • 4 min read • Last month
Solving the retail generational buying gap one basket at a time
Digital Transformation

Solving the retail generational buying gap one basket at a time

Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.

By Oscar Strachen • 5 min read • Last month
AI scams erode trust in online identity, Malwarebytes warns
Data Protection

AI scams erode trust in online identity, Malwarebytes warns

One in three daily AI users say explicit images of people they know are acceptable, as confidence in online evidence and scams worsens.

By Joseph Gabriel Lagonsin • 4 min read • Last month