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New BS ISO 21800 aims to simplify online contracts

Last week
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
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Vudoo & PubMatic launch shoppable programmatic ads

Last week
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cx
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martech
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data privacy
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.
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Criteo becomes first adtech partner for ChatGPT ads

Last week
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
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Shoppers ditch Australian brands over poor site search

Last week
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digital transformation
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cx
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martech
Shoddy search tools are driving Australians from favourite online retailers, with 72% abandoning brands and many paying rivals more.
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Poor website search drives Australian shoppers away

Last week
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devops
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digital transformation
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cx
Australian shoppers are deserting online retailers over clunky site search, with many paying more elsewhere for AI‑style, natural language results.
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Courier boom makes transport Australia's top new trade

Last week
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manufacturing
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supply chain
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hybrid & remote work
Courier and home-delivery firms have powered transport to become Australia's fastest-growing new business sector over the past decade.
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Ecommpay issues free guide to combat rising eCommerce fraud

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mfa
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fintech
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cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
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Mobile app installs & sessions keep climbing in 2025

Last month
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gaming
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data analytics
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digital transformation
Global mobile app installs jumped 10% in 2025 as sessions rose 7%, fuelled by surging finance and eCommerce usage in APAC and beyond.
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Retailers face USD $796bn in losses from returns, shrink

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data analytics
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digital transformation
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cx
Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.
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Fashion & electronics lead global eCommerce price swings

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data analytics
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e-commerce
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amazon
Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.
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Fake Olympics shop ads on Meta target fans' wallets

Last month
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phishing
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martech
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physical security
Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.
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Consumers embrace AI as daily assistant & companion

Last month
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data protection
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genai
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data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
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Wesfarmers partners Google Cloud to expand AI in retail

Last month
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digital transformation
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cx
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martech
Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.
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Retailers cut Valentine's discounts as browsing rises

Last month
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martech
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commerce systems
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personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
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Experts warn of rising Valentine's Day cyber scams

Last month
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mfa
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phishing
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physical security
Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.
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30Acres set to rebuild Zulu & Zephyr's global Shopify site

Last month
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digital transformation
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cx
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martech
Creative agency 30Acres will rebuild Zulu & Zephyr's global eCommerce platform on Shopify 2.0, with a new site launching in Q2 2026.
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Global eCommerce giants squeeze Australia's marketplaces

Last month
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digital entertainment
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supply chain
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google
Amazon, Temu and Shein tighten their grip on Australian eCommerce as local marketplaces retreat and shoppers chase speed and social.
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Visa survey shows trust gap on AI at online checkout

Last month
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data protection
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fintech
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cx
Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.
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Sortd surges with AUD $8m holiday sales & 96% user lift

Last month
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cx
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martech
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personalisation
Wishlist app Sortd rides holiday boom with AUD $8m in sales, 96% user growth and revenue up more than 600% across peak Q4 trading.
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Criteo unveils data-driven AI commerce recommendation

Last month
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martech
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commerce systems
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personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.