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Opinion Stories - Page 271

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Businesses urged to improve customer experience through card-linked loyalty programs
Customer Relationship Management

Businesses urged to improve customer experience through card-linked loyalty programs

Retailers that improve the customer experience are better placed to improve revenue and profits amid growing competition, writes Loyalty Now CEO Cary Lockwood.

By Cary Lockwood • 4 min read • Fri, 27th Aug 2021
Is your organisation prepared for the rise of powerful API-based apps?
Digital Transformation

Is your organisation prepared for the rise of powerful API-based apps?

They may have been around for decades, but APIs are now more important than ever as a new wave of digital transformation takes hold.

By Stephen Gillies • 4 min read • Fri, 27th Aug 2021
Data storage infrastructure will play a critical role in business recovery
Storage

Data storage infrastructure will play a critical role in business recovery

Seagate country manager for ANZ Jeff Park explains how the right storage infrastructure can set businesses on the path to pandemic recovery.

By Jeff Park • 3 min read • Thu, 26th Aug 2021
Leveraging a new MSSP/MDR SOC contract to build an intelligence practice
Supply Chain

Leveraging a new MSSP/MDR SOC contract to build an intelligence practice

Few organisations have matured their security operations (SecOps) to the point where they have integrated a complete CTI practice.

By Anthony Stitt • 5 min read • Thu, 26th Aug 2021
A cloud-powered transformation of the utilities industry
DataCentre infrastructure

A cloud-powered transformation of the utilities industry

The adoption of cloud technologies will significantly impact how the utilities industry approaches asset management, field workforce management and more.

By Gaurav Gopal • 4 min read • Wed, 25th Aug 2021
Reducing the risk of implementing innovative technology
Digital Transformation

Reducing the risk of implementing innovative technology

Here are five core requirements to reduce risk when implementing innovative technology, according to Micro Focus managing director Peter Fuller.

By Peter Fuller • 3 min read • Tue, 24th Aug 2021
How adopting a multi-cloud strategy can deliver significant business advantages
Hybrid Cloud

How adopting a multi-cloud strategy can deliver significant business advantages

Organisations are increasingly adopting a multi-cloud strategy, reaping benefits such as cost savings, agility, and flexibility. Effective management is key.

By Brad Drysdale • 3 min read • Tue, 24th Aug 2021
Three ways Shark Week mirrors cybersecurity marketing
Breach Prevention

Three ways Shark Week mirrors cybersecurity marketing

Here are three ways that myths are spread by Shark Week and how they are analogous to the myths currently percolating in cybersecurity marketing.

By George Tsoukas • 4 min read • Tue, 24th Aug 2021
Sustainability and the corporate carbon footprint challenge
Digital Transformation

Sustainability and the corporate carbon footprint challenge

By investing in the rapid advancement of digital technology, businesses can find new ways to get ahead of the competition and create impactful social change.

By Semra Barutchu • 4 min read • Mon, 23rd Aug 2021
Get prepared to bring in customers, not fraudsters this festive season
eCommerce

Get prepared to bring in customers, not fraudsters this festive season

This checklist is a sure-fire way for eCommerce retailers to get the most out of this year's holiday shopping season in the new normal.

By Matt Humphries • 4 min read • Mon, 23rd Aug 2021
How consumer online behaviour has changed during the pandemic
Customer Relationship Management

How consumer online behaviour has changed during the pandemic

The number of applications people are using has increased by 30% in the last two years, according to a new report by AppDynamics.

By Antoine Le Tard • 5 min read • Mon, 23rd Aug 2021
Automate or perish: why it's past time for finance departments to scrap the spreadsheets
Digital Transformation

Automate or perish: why it's past time for finance departments to scrap the spreadsheets

Financial planning and analysis software proves essential for businesses navigating the uncertain financial landscape post-COVID.

By Claudia Pirko • 4 min read • Mon, 23rd Aug 2021
Five things to look for in an ECM vendor
Enterprise Content Management

Five things to look for in an ECM vendor

Channel firms will eventually lose market share by working with out-of-touch providers, and finding the right partner is not easy.

By Chris Smith • 3 min read • Thu, 19th Aug 2021
The Magnificent 7: Critical functions that underpin every cybersecurity practice
Cybersecurity

The Magnificent 7: Critical functions that underpin every cybersecurity practice

With this approach, technology services providers can build a robust cybersecurity practice that protects their customers' businesses from cybercriminals.

By Gregg Lalle • 4 min read • Tue, 17th Aug 2021
Securing the hybrid workforce
Malware

Securing the hybrid workforce

It's likely that organisations will need to find a way to work alongside COVID-19, which will probably involve a hybrid approach to work.

By Ilan Rubin • 3 min read • Fri, 13th Aug 2021
RPA: Something out of a science fiction movie or a lightsaber for everyone?
Robotic Process Automation

RPA: Something out of a science fiction movie or a lightsaber for everyone?

While there's an argument that the market is dominated by the global players, RPA is starting to become accessible to all.

By Dennis Grant • 2 min read • Wed, 11th Aug 2021
Protecting organisations with cyber-resilience at the core
Digital Transformation

Protecting organisations with cyber-resilience at the core

As organisations ramp up their digital transformation efforts, there are three key areas that business executives must consider to bolster cybersecurity.

By Amish Prajapati • 3 min read • Wed, 11th Aug 2021

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