Opinion Stories - Page 292

Australian Stories

Opinion stories

Whither quantum computing in a rapidly digitising Australia?

The real revolution in Australia is occurring in the background, in the quantum computing sphere, as widespread digitisation continues to transform the country.

By Kalyan Kumar • 3 min read • Tue, 7th Jul 2020

Global Stories

Opinion stories

Customer Relationship Management

Rising to the contact centre security challenge in the era of COVID-19

Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.

By Brendan Maree • 3 min read • Fri, 10th Jul 2020

EduTech

Closing the cloud skills gap: How certification can maximise cloud investments & keep staff happy

Critical skills shortage in cloud computing hindering business development and digital transformation, warns report. #CloudSkills #TechIndustry.

By Jon Lang • 4 min read • Fri, 10th Jul 2020

Virtual Private Networks

Security threats endanger tens of millions working from home

There are pressures to stay trading, but it is imperative to ensure that actions taken now don't encourage security disasters in the future.

By Pascal Geenens • 6 min read • Thu, 9th Jul 2020

Infrastructure-as-a-Service

Why enabling a remote workforce requires converging security at the edge

CASB and SASE solutions are crucial for protecting enterprise data from both insider and outsider threats, says report.

By Jonathan Andresen • 3 min read • Tue, 7th Jul 2020

Multi-factor authentication

The 5 most common multi-factor authentication (MFA) methods

Multi-factor authentication isn't flawless; discover the 5 most prevalent methods, their issues, and the delicate balance between security and usability.

By Tova Dvorin • 3 min read • Tue, 7th Jul 2020

Data Analytics

Why retailers need to accelerate eCommerce and real time data capabilities to remain relevant

Aussie & Kiwi retailers must enhance data analytics & IoT to thrive in the eCom era, as suggested by McKinsey research.

By Brent Biddulph • 4 min read • Mon, 6th Jul 2020

Firewalls

Phishers cash in on the COVID-19 pandemic - how to avoid being reeled in

COVID-19 crisis brings out the worst in hackers as phishing scams surge, targeting vulnerable individuals and businesses.

By Mark Sinclair • 3 min read • Fri, 3rd Jul 2020

Printing

How print services can improve productivity

Printing remains an essential element of business operations - whether employees are present in the office, working from home, or travelling between offices.

By Hyder Mohammad • 4 min read • Fri, 3rd Jul 2020

AIOps

AIOps and the evolution of IT infrastructure monitoring

AIOps is revolutionizing IT infrastructure monitoring, automating mundane tasks and enhancing efficiency. The future is bright for this evolving technology.

By Harry Guy • 4 min read • Thu, 2nd Jul 2020

Disaster Recovery

How to make going 'back to the office' safe again

It may be 2020 but many organisations still rely on a manual call tree to disseminate accurate information to ensure staff safety.

By Graeme Orsborn • 3 min read • Mon, 29th Jun 2020

Customer Relationship Management

Enhancing the customer experience with data

Customers don't have the time or patience for companies to figure it out; they go where they have the easiest, most satisfying experience.

By Brad Drysdale • 5 min read • Mon, 29th Jun 2020

Firewalls

Training is essential to build cybersecurity awareness

More than ever, businesses need to ensure that all their workers have the right skills and training to protect the business from cybercrime.

By Jon McGettigan • 4 min read • Fri, 26th Jun 2020

Customer Relationship Management

The need for speed: What if tech could work as fast as your imagination?

COVID-19 has forced businesses to adapt quickly and embrace disruption. Speed is now crucial in this rapidly changing market. #business #COVID19.

By Peter O'Halloran • 5 min read • Thu, 25th Jun 2020

Storage

Unstructured data: Making sense of the mass and the mess

IDC forecasts data to soar 61% to 175 zettabytes by 2025. With 80-90% being unstructured, companies are striving to harness this massive data for insights.

By Sunil Chavan • 3 min read • Wed, 24th Jun 2020

Supply Chain

Cloud migration needs to be an urgent priority for enterprises

The COVID-19 pandemic has heightened the urgency for enterprises to prioritise cloud migration to support a sustainable remote workforce and drive innovation.

By Sharryn Napier • 4 min read • Tue, 23rd Jun 2020

Document Management

How to keep true, accurate records for legal compliance

Failing to capture true and accurate records can lead to companies being in breach of the law, as well as the risk of breaching contracts with clients.

By James Fox • 4 min read • Tue, 23rd Jun 2020