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Australian Stories

Orchestration stories

How to unlock efficiency dividends in digitally-minded Australian organisations
Digital Transformation

How to unlock efficiency dividends in digitally-minded Australian organisations

As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.

By Uros Zajc • 5 min read • Thu, 17th Oct 2024

Global Stories

Orchestration stories

Lazarus APT group targets crypto investors with AI tactics
Crypto

Lazarus APT group targets crypto investors with AI tactics

Kaspersky has uncovered a sophisticated campaign by the Lazarus group targeting cryptocurrency investors, employing social engineering and zero-day exploits.

By Kaleah Salmon • 3 min read • Wed, 30th Oct 2024
Freshworks launches Freddy AI Agent for service efficiency
Customer Experience

Freshworks launches Freddy AI Agent for service efficiency

Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.

By Kaleah Salmon • 4 min read • Wed, 30th Oct 2024
NTT DATA & Palo Alto partner on cybersecurity service
Firewalls

NTT DATA & Palo Alto partner on cybersecurity service

NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.

By Sean Mitchell • 3 min read • Tue, 29th Oct 2024
Informatica unveils free GenAI blueprints for cloud devs
Hyperscale

Informatica unveils free GenAI blueprints for cloud devs

Informatica has launched new Generative AI Blueprints to simplify AI application development across major platforms like AWS and Google Cloud.

By Imee Dequito • 3 min read • Mon, 28th Oct 2024
Rackspace strengthens OpenStack role with Platinum status
Virtualisation

Rackspace strengthens OpenStack role with Platinum status

Rackspace has joined the Board of Directors and become a Platinum Member of the OpenInfra Foundation, enhancing its influence in the OpenStack community.

By Catherine Knowles • 3 min read • Fri, 25th Oct 2024
Freshworks launches Freddy AI Agent for streamlined support
Customer Experience

Freshworks launches Freddy AI Agent for streamlined support

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

By Shannon Williams • 4 min read • Fri, 25th Oct 2024
Celonis reveals AgentC to enhance AI with process insight
Digital Transformation

Celonis reveals AgentC to enhance AI with process insight

Celonis has launched AgentC, a suite of AI agents enhanced with process intelligence, aimed at streamlining enterprise applications and boosting efficiency.

By Melania Watson • 3 min read • Thu, 24th Oct 2024
Appian tops Gartner report for complex applications
Low code & No code

Appian tops Gartner report for complex applications

Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.

By Imee Dequito • 1 min read • Thu, 24th Oct 2024
Freshworks launches Freddy AI agents for swift deployment
Unified Communications

Freshworks launches Freddy AI agents for swift deployment

Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.

By Sean Mitchell • 3 min read • Thu, 24th Oct 2024
How to implement exposure management in complex cyber-physical systems
Digital Transformation

How to implement exposure management in complex cyber-physical systems

As digital transformation heightens cyber-physical connectivity, organisations must adopt effective exposure management strategies to safeguard critical systems.

By Leon Poggioli • 4 min read • Wed, 23rd Oct 2024
NICE unveils CXone Mpower for AI-driven service automation
Unified Communications

NICE unveils CXone Mpower for AI-driven service automation

NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.

By Sean Mitchell • 2 min read • Wed, 23rd Oct 2024
Infosys report shows rising cloud spending in telecoms
Robotics

Infosys report shows rising cloud spending in telecoms

A report by Infosys reveals that telecom firms are set to increase cloud spending, with 77% of executives deeming migration efforts highly effective.

By Sean Mitchell • 2 min read • Mon, 21st Oct 2024
Genesys appoints Albert Nel as APAC sales leader
Unified Communications

Genesys appoints Albert Nel as APAC sales leader

Genesys has appointed Albert Nel as Senior Vice President for APAC, bringing over 20 years of tech experience to spearhead sales strategies in the region.

By Imee Dequito • 3 min read • Fri, 18th Oct 2024
Simplismart secures USD $7m to enhance AI for enterprises
Generative AI

Simplismart secures USD $7m to enhance AI for enterprises

Simplismart has raised USD $7m in funding led by Accel to advance its AI deployment capabilities, unveiling a cutting-edge inference engine for enterprises.

By Sean Mitchell • 3 min read • Fri, 18th Oct 2024
Cognizant unveils major upgrades to Neuro AI platform
Agricultural Technology

Cognizant unveils major upgrades to Neuro AI platform

Cognizant has upgraded its Neuro AI platform to enhance AI productivity for businesses, introducing tools like Opportunity Finder for efficient use case identification.

By Catherine Knowles • 4 min read • Thu, 17th Oct 2024
US indictment reveals Anonymous Sudan's true motives
Unified Communications

US indictment reveals Anonymous Sudan's true motives

The U.S. Department of Justice has indicted two Sudanese brothers linked to hacktivist group Anonymous Sudan, challenging beliefs of state-sponsored cyber attacks.

By Imee Dequito • 3 min read • Thu, 17th Oct 2024
To avoid the next major outage, we need continuous testing
DevOps

To avoid the next major outage, we need continuous testing

Following the recent CrowdStrike/Microsoft outage, experts stress the need for continuous testing to prevent future software catastrophes costing over USD $5 billion.

By Clark Whitty • 6 min read • Thu, 17th Oct 2024