Professional services stories - Page 14

Most Australian SMEs adopt AI tools without strategies, risking missed growth opportunities despite urgent investments and competitive pressures.

Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.

Ransom payments soared to an average of USD $1.13 million in Q2 2025, driven by rising data theft and targeted social engineering attacks, Coveware reports.

Ransomware payouts have surged past USD $1 million in Q2 2025, driven by data exfiltration and social engineering in targeted attacks on mid-sized firms.

Nearly 25% of Australia's 2025 workforce is over 50, yet 42% face age discrimination, despite their vital skills in sectors like healthcare and construction.

Microlise launches The Road Ahead roadshow in ANZ to tackle safety gaps, digital transformation, and fleet challenges in transport and logistics sectors.

Onix has acquired UJET's professional services unit to enhance AI-driven customer engagement solutions on Google Cloud across multiple industries.

PERSOLKELLY rebrands as PERSOL across 13 markets, uniting its Australian operations to meet rising workforce demands amid rapid tech and green energy shifts.

Healix International has opened a Melbourne office to expand its Asia-Pacific presence, boosting regional support and recruiting local security and medical experts.

Australian small businesses see the sharpest rise globally in mental health absences, with 33% reporting increased staff sick leave in the past year.

The rise of AI-augmented developers is reshaping business models, flipping 'build vs buy' and challenging procurement teams to adapt fast.

Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.

Microlise's ANZ operations have surged, partnering with major retailers like Woolworths and DHL to boost fleet efficiency and safety across Australia and New Zealand.

Unit4 has launched its cloud-native ERPx platform on the Microsoft Azure Marketplace, broadening access for organisations worldwide to its AI-powered ERP solution.

Datacom Group reported steady NZD $1.48 billion revenue for FY25, focusing on AI-driven growth amid challenges in New Zealand and strong Australian contracts.

Veeam and HPE strengthen partnership with integrated solutions to enhance data resilience and recovery for enterprises across hybrid and private clouds.

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.

Australia's AML Tranche 2 starts July 2026, requiring firms to adopt advanced tech for compliance or risk fines of AUD $19,000 daily per breach.

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

Ignition is developing an AI tool to help service businesses set smarter prices using real billing data, aiming to boost confidence and optimise revenues.