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Professional services stories - Page 3

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MaxContact Australia rebrands as Kaizn in CX advisory pivot

Last month
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crm
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uc
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devops
MaxContact Australia has rebranded as Kaizn, shifting focus to independent CX and contact centre advisory across Australia and New Zealand.
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Evergreen accelerates MSP deals with UK B Corp buy

Last month
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digital transformation
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cx
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martech
Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.
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KnowBe4 appoints Kelly Morgan as Chief Customer Officer

Last month
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cloud security
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cx
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phishing
KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
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Proofpoint revamps global channel with new Partner Network

Last month
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digital transformation
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hyperscale
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cloud security
Proofpoint overhauls its channel with a new Partner Network, adding richer incentives, deal protection and AI-focused services for partners.
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Enero lifts first-half profit as BMF & Orchard shine

Last month
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ai
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it industry
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cfo
Enero lifts first-half profit 119% as BMF and Orchard drive double-digit margins and revenue growth across its marketing agency portfolio.
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Audit firms embed AI while tightening validation controls

Last month
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digital transformation
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fintech
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rpa
Audit firms embed AI in core workflows as new research shows rising adoption is matched by stricter validation, governance and training controls.
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monday.com boosts AI-first partner drive with new perks

Last month
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saas
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crm
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digital transformation
monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.
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Data-only extortion surges as remote access abused

Last month
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data protection
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dr
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vpns
Data-only extortion soars 11-fold as attackers 'log in instead of break in', abusing remote access tools for faster, stealthier raids.
Liverpool john moores university has launched an ai academy for 134 staff from across the university

LJMU launches AI academy to boost staff skills, save time

Last month
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edutech
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data protection
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digital transformation
Liverpool John Moores University launches AI Academy with Multiverse to upskill 134 staff and free hours weekly for teaching and research.
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Cognizant deepens Google Cloud pact for agentic AI

Last month
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digital transformation
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partner programmes
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lcnc
Cognizant is expanding its Google Cloud partnership to accelerate enterprise deployment of agentic AI using Gemini Enterprise at scale.
Tim fulton

Turning shelfware into software value

Last month
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firewalls
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data protection
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digital transformation
Australian firms will spend nearly AUD $6.2 billion on cybersecurity in 2025, but partners must tackle shelfware to unlock real value.
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Intuit debuts AI-native Accountant Suite in Australia

Last month
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data analytics
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digital transformation
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fintech
Intuit launches its AI-native Accountant Suite in Australia, promising to ease capacity strain and turn automation into a growth driver.
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Client focus & AI adoption shape Australian law firms

Last month
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data protection
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document management
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digital transformation
Australian midsize law firms double down on client care and incremental growth as AI use goes mainstream amid workload and talent strains.
Alex avery

Notitia & Rod Jager form Tasmanian data partnership

Last month
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data analytics
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digital transformation
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hyperscale
Notitia partners with Rod Jager Consulting to establish a formal Tasmanian base, expanding data and digital transformation services statewide.
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Human skills top workplace learning priorities for 2026

Last month
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uc
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devops
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manufacturing
Leadership and communication top 2026 workplace learning as employees prioritise human and business skills alongside rising AI adoption.
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BriefCatch buys WordRake tech to expand legal editing

Last month
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physical security
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rpa
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risk & compliance
BriefCatch acquires WordRake's core tech and 12 US patents, aiming to fuse document-level and in-line legal editing in one platform.
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Unanet unveils Champ AI copilot for architecture ERP

Last month
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data analytics
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digital transformation
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physical security
Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.
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Knowledge governance seen as key to AI adoption gap

Last month
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document management
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digital transformation
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ecm
New research finds 85% of firms trial AI but only 17% use it daily, with weak knowledge governance blamed for stalled adoption.
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New foundation to track real-world AI in accounting

Last month
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digital transformation
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fintech
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rpa
A new foundation has launched to study how AI is transforming real-world accounting and finance work, from tax and audit to advisory.
Contented

Contented raises NZD $4.1m to fuel AI expansion

Last month
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crm
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data analytics
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digital transformation
Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.