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Retrieval Augmented Generation (RAG) stories

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Retrieval Augmented Generation (RAG) stories

DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Last week
Prismatic adds native large data sync for integrations
DevOps

Prismatic adds native large data sync for integrations

B2B software teams can now handle onboarding, migrations and bulk refreshes without separate synchronisation tools as Prismatic folds them into one platform.

By Sean Mitchell • 3 min read • Last week
Google boosts AlloyDB vector search with HNSW preview
Data Analytics

Google boosts AlloyDB vector search with HNSW preview

Throughput for AI vector searches can rise fourfold on AlloyDB, as Google's preview aims to cut latency without changing pgvector code.

By Sean Mitchell • 4 min read • Last week
Google named Gartner conversational AI leader again
Digital Transformation

Google named Gartner conversational AI leader again

Enterprises are turning to AI agents that can handle complex service requests, raising the stakes for vendors competing on reliability and governance.

By Sean Mitchell • 4 min read • This month
AI day prompts focus on data, fraud & infrastructure
Data Protection

AI day prompts focus on data, fraud & infrastructure

Boards are being urged to fix data quality, fraud controls and infrastructure before AI adoption numbers start to matter.

By Sean Mitchell • 4 min read • This month
HERE launches Studio for no-code apps in regulated firms
Software-as-a-Service

HERE launches Studio for no-code apps in regulated firms

Regulated firms can let non-technical staff build apps in a controlled browser, using approved AI tools and existing security controls.

By Sean Mitchell • 4 min read • This month
Google named IDC MarketScape Leader in AI software
Digital Transformation

Google named IDC MarketScape Leader in AI software

The ranking could help Google win enterprise AI contracts as buyers demand secure, governed tools rather than standalone chatbots.

By Sean Mitchell • 4 min read • This month
Future of enterprise software is agentic apps, says Oracle
Software-as-a-Service

Future of enterprise software is agentic apps, says Oracle

Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.

By David Shilovsky • 5 min read • This month
Google Cloud tests AI agents with ambiguity-based benchmarks
Data governance

Google Cloud tests AI agents with ambiguity-based benchmarks

A single benchmark score may be hiding sharp failures when users phrase data queries more vaguely, Google Cloud says.

By Mark Tarre • 4 min read • This month
DevRev launches Enterprise-Bench for enterprise AI agents
Software-as-a-Service

DevRev launches Enterprise-Bench for enterprise AI agents

Businesses face a tougher test for AI agents as DevRev's new benchmark measures accuracy, cost and access controls in enterprise settings.

By Mark Tarre • 5 min read • This month
NVIDIA & LangChain launch open stack for AI agents
Hybrid Cloud

NVIDIA & LangChain launch open stack for AI agents

Businesses can now build AI agents more cheaply, as the open stack matches top closed models on one benchmark while cutting run costs sharply.

By Sean Mitchell • 4 min read • This month
SUSE, NVIDIA & Vultr launch AI Factory for production
Storage

SUSE, NVIDIA & Vultr launch AI Factory for production

Enterprises can now run governed AI workloads faster, as the validated stack aims to cut integration delays and simplify deployment across environments.

By Sofiah Nichole Salivio • 5 min read • This month
Google Cloud revives AI agent roadshow for Cloud Run
DevOps

Google Cloud revives AI agent roadshow for Cloud Run

Demand for production-ready AI agents is pushing Google to reframe Cloud Run as a platform for long-running, data-driven workloads.

By Mark Tarre • 4 min read • This month
Couchbase launches AI Data Plane for enterprise agents
Hybrid Cloud

Couchbase launches AI Data Plane for enterprise agents

The release aims to ease a key hurdle for firms moving AI agents into production by unifying memory, retrieval and access across environments.

By Joseph Gabriel Lagonsin • 5 min read • This month
Vivek Kumar unveils framework for AI connector risks
Data Protection

Vivek Kumar unveils framework for AI connector risks

Enterprise AI deployments may be exposing sensitive data through overlooked connector permissions, according to a new governance framework from Vivek Kumar.

By Joseph Gabriel Lagonsin • 4 min read • This month
Google Cloud unveils AI updates on standards & security
Data Protection

Google Cloud unveils AI updates on standards & security

Enterprises may gain safer, more portable AI deployments as Google Cloud adds an open knowledge standard, Apple privacy work and Claude availability.

By Mark Tarre • 5 min read • This month

Stories from Other Regions

Retrieval Augmented Generation (RAG) stories

MongoDB adds AI retrieval tools for regulated firms
Private Cloud

MongoDB adds AI retrieval tools for regulated firms

Regulated firms can now keep AI retrieval inside MongoDB, cutting latency and compliance headaches as it rolls out new search tools.

By Joseph Gabriel Lagonsin • 4 min read • This month