Returns stories - Page 4
Are you ready for the conversational commerce revolution?
Tue, 20th May 2025
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martech
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commerce systems
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cdp
Conversational commerce is revolutionising shopping and brand experiences, with AI assistants accelerating purchases by 30% and reshaping creative roles.
UiPath unveils integration to orchestrate Microsoft Copilot agents
Tue, 20th May 2025
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saas
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uc
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digital transformation
UiPath now enables developers to orchestrate Microsoft Copilot Studio agents alongside UiPath and third-party agents via its Maestro platform for enhanced enterprise automation.
Dresses & jumpsuits top returns as Aussies shop online
Fri, 16th May 2025
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cx
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martech
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online shopping
Data from birdsnest.com.au reveals dresses and jumpsuits top the return list in Australia, with a 31% rate from over 85,000 returns last year.
Celonis unveils process intelligence tools to boost AI returns
Wed, 14th May 2025
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rpa
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supply chain
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genai
Celonis unveils AI-driven upgrades to AgentC, integrating Orchestration Engine and launching Solution Suites for supply chain, finance, sustainability, and more.
IBM urges robust AI governance as agents reshape banking sector
Wed, 14th May 2025
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hybrid cloud
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digital transformation
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cx
IBM's new whitepaper highlights both opportunities and risks of autonomous AI agents in financial services, urging robust governance and risk management.
Cisco reports revenue of USD $14.1 billion & surge in profits
Wed, 14th May 2025
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ai
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cybersecurity
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cisco
Cisco posts Q3 revenue of USD $14.1 billion, up 11%, with net income surging 32% to USD $2.5 billion amid strong AI and security demand.
Linn Academy returns in 2025 to boost ecommerce innovation
Tue, 13th May 2025
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digital transformation
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supply chain
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e-commerce
Linnworks will revive its Linn Academy event in June 2025 as it will offer eCommerce retail pros insights, networking, and the latest industry developments.
SAS takes measured path with AI to deliver real-world gains
Fri, 9th May 2025
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genai
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data privacy
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llms
While big tech boasts bleeding-edge AI, SAS says it's quietly building tools that deliver measurable returns for government, industry and health.
AI & unified platforms shape the future of self-service
Thu, 8th May 2025
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cx
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martech
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digital entertainment
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
Forrester names AI, agentic systems & robotics top for 2025
Wed, 7th May 2025
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robots
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hybrid cloud
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iot security
Forrester names AI, synthetic data, agentic AI and humanoid robots as top emerging technologies for 2025, highlighting a shift to strategic business adoption.
Talkdesk launches AI platform to streamline utilities support
Wed, 7th May 2025
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cx
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martech
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genai
Talkdesk launches Utilities Experience Cloud, an AI-powered platform for utility firms to offer faster, personalised omnichannel customer service with real-time system integration.
Retailers boost performance with personalisation & new tech
Tue, 6th May 2025
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digital transformation
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cx
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martech
Cloudinary's survey reveals 93% of retailers see up to 4x better results from personalisation, boosting online and in-store customer experiences globally.
Allvue boosts AI & data with new hires & R&D investment
Sat, 3rd May 2025
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data analytics
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fintech
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ai
Allvue Systems boosts its AI and data capabilities with a 70% R&D budget rise and key hires, aiming to enhance tools for alternative investment markets.
Yahoo unveils Conversion API to boost ad tracking accuracy
Fri, 2nd May 2025
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martech
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yahoo
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integration
Yahoo DSP has unveiled Yahoo CAPI, a Conversion API that unifies online and offline ad tracking, boosting campaign insights and attribution by up to 50%.
White Fox leads Australian fashion brands in global popularity
Fri, 2nd May 2025
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instagram
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online shopping
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tiktok
White Fox leads as Australia's most searched fashion brand globally, with 687,220 monthly searches and millions of social media followers worldwide.
Acuity launches Agent Fleet AI to boost efficiency for banks
Thu, 1st May 2025
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digital transformation
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fintech
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rpa
Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.
Cloud Security Alliance launches initiative to automate compliance
Wed, 30th Apr 2025
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cloud security
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martech
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advanced persistent threat protection
The Cloud Security Alliance launches the Compliance Automation Revolution with Google, Oracle and others to simplify regulatory compliance in data security and privacy.
Lack of employee skills threatens value of AI investments
Mon, 28th Apr 2025
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edutech
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digital transformation
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hcm
New research reveals that 92% of IT leaders warn lack of employee digital readiness risks undermining $644bn Generative AI investments worldwide.
Cybercrime losses soar to USD $16.6 billion in 2024, outpacing US box office
Thu, 24th Apr 2025
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mfa
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phishing
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email security
Cybercrime surged to USD $16.6 billion in 2024, outpacing major US industries and spotlighting social engineering and older victims as prime targets.
ERP success or ERP chaos: Why SMB manufacturers win or lose in implementation
Thu, 24th Apr 2025
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digital transformation
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cx
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martech
SMB manufacturers in Australia and New Zealand face a high-stakes gamble with ERP systems: success drives growth, failure risks costly disruptions.