Salesforce stories
BlackLine appoints Philippe Omer Decugis for European role
Last week
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martech
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cdp
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sap
BlackLine has appointed Philippe Omer Decugis as Senior Vice President and General Manager for Europe to enhance growth and customer success across the region.
Amperity appoints Tony Owens as new CEO to drive growth
Last week
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crm
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data analytics
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cx
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
Dentsu & Salesforce unveil AI-driven Smarter Media tool
Last week
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cx
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martech
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cdp
Dentsu has unveiled Smarter Media, an AI-driven solution aimed at enhancing personalised buying experiences while boosting retail media monetisation.
Salesforce unveils Agentforce to revolutionise AI agents
This month
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
AI is the new vehicle for economic growth: How does New Zealand climb aboard?
This month
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edutech
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martech
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cdp
New Zealand stands at a pivotal moment to harness AI’s potential, which could add USD $15.7 trillion to the global economy by 2030.
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Last month
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cx
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martech
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cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
City of Tea Tree Gully upgrades with TechnologyOne system
Last month
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document management
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ecm
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martech
The City of Tea Tree Gully Council has adopted TechnologyOne's Property & Rating platform, streamlining processes and enhancing efficiency across operations.
SER named leader in IDC assessment for content services
Last month
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
Salesforce partners with RLC Residences for digital upgrade
Last month
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digital transformation
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cx
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martech
Salesforce partners with RLC Residences to enhance customer experience in the Philippines through digital transformation using AI and unified data solutions.
GoCardless appoints new MD for international expansion
Last month
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fintech
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martech
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cdp
Alexandra Chiaramonti has been appointed Managing Director of GoCardless's international operations to drive global growth, particularly in APAC regions.
Mark Humphries appointed Chair to boost Bluprintx growth
Last month
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digital transformation
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martech
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cdp
Bluprintx has appointed Mark Humphries as Chair, aiming to boost its global growth following the recent acquisition of ITG Commerce.
Sydney firm secures NFL team deal for CRM overhaul
Last month
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crm
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digital transformation
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martech
Sydney's Engaging has landed a deal with a major NFL team in Florida to revamp its marketing using HubSpot's platform, enhancing fan connections.
Mercury NZ saves on SAP maintenance, invests in innovation
Last month
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crm
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martech
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cdp
Mercury NZ has cut its SAP maintenance costs by transitioning to Rimini Support, reallocating savings towards innovative IT projects and future technologies.
Salesforce reveals five AI personas in Singapore's workforce
Last month
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martech
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hcm
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financial systems
A new Salesforce study reveals five AI personas in Singapore's workforce, highlighting how employees engage with artificial intelligence in their roles.
People First Bank sees growth in profit & loans post-merger
Last month
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fintech
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martech
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cdp
People First Bank has reported a 29% net profit increase to USD $41.4 million in its first year post-merger, alongside significant technological advancements.
Edgio partners with The Commerce Team Global for eCommerce boost
Last month
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martech
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commerce systems
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cdp
The Commerce Team Global and Edgio have joined forces to enhance eCommerce solutions, focusing on improved security, speed, and simplicity for clients.
Survey highlights: 83% aware of GenAI, call for eco-transparency
Tue, 1st Oct 2024
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martech
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power / energy
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cdp
A new survey reveals 83% of UK adults are familiar with GenAI tools like ChatGPT, yet concerns grow over their environmental impact, urging for transparency and regulation.
Salesforce unveils Agentforce; experts highlight AI limitations
Thu, 26th Sep 2024
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martech
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cdp
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ai
Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.
Certinia joins Salesforce's Agentforce for advanced AI solutions
Thu, 26th Sep 2024
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martech
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cdp
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ai agents
Certinia joins Salesforce's Agentforce Partner Network to boost customer support with AI agents, enhancing efficiency and driving operational growth through advanced AI innovations.
Atomicwork raises USD $14 million, bolsters AI tech & team
Wed, 25th Sep 2024
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uc
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martech
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cdp
Atomicwork raises USD $14 million in seed funding, enhances enterprise AI tech, and fortifies its US team with new leadership to drive future innovations.