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Origin Energy probes alleged cyber incident over data
Data Protection

Origin Energy probes alleged cyber incident over data

Customers face heightened scam risks as Origin Energy investigates claims that a hacker accessed two million records and alerted regulators.

By Mark Tarre • 4 min read • Last week
Australians still trust physical mail over digital
Customer Experience

Australians still trust physical mail over digital

Digital fatigue and scam fears are helping keep posted letters credible, with 78% wanting important government messages by mail.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Anna Green named Chief Executive of Australian AFCX
Data governance

Anna Green named Chief Executive of Australian AFCX

As Australia braces for tougher scam rules, the exchange is expanding its intelligence-sharing role and separating management from oversight.

By Karen Joy Bacudo • 4 min read • Last month

Global Stories

Scams stories

Autonomous AI agents could drive 90% of fraud by 2028
Phishing

Autonomous AI agents could drive 90% of fraud by 2028

Scam losses are rising faster than human fraudsters alone can explain, with AI-enabled cases in the US already topping USD $900 million.

By Sean Mitchell • 4 min read • Yesterday
Visa to buy BioCatch in USD $2.4 billion cash deal
Data Protection

Visa to buy BioCatch in USD $2.4 billion cash deal

The deal would bolster Visa's push into fraud prevention as banks battle account takeovers, scams and money mule activity.

By Karen Joy Bacudo • 4 min read • 3 days ago
Fintech growth exposes security & finance weaknesses
Data Protection

Fintech growth exposes security & finance weaknesses

Rising use of digital payments is forcing fintechs to tighten controls as executives warn that weak access, AI and fraud defences are exposing customers.

By Karen Joy Bacudo • 6 min read • 3 days ago
Entersekt appoints Clare Conway as Chief Executive Officer
Software-as-a-Service

Entersekt appoints Clare Conway as Chief Executive Officer

The financial authentication firm is shifting to a new executive structure as it expands internationally and tackles rising fraud and scam activity.

By Sofiah Nichole Salivio • 3 min read • Last week
2026 holiday predictions: The evolving customer journey
Digital Transformation

2026 holiday predictions: The evolving customer journey

Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.

By Edmund Ng • 4 min read • Last month
Global Signal Exchange flags fake FIFA domains early
Malware

Global Signal Exchange flags fake FIFA domains early

Fraudsters' World Cup scam sites were spotted months ahead of kick-off, helping agencies and firms shut down fake FIFA domains before users were hit.

By Sofiah Nichole Salivio • 4 min read • Last month
Asia-Pacific cyber threats rise on AI & geopolitics
Ransomware

Asia-Pacific cyber threats rise on AI & geopolitics

AI-driven phishing and state-linked espionage are pushing Asia-Pacific incident numbers higher, with data breaches still the biggest threat.

By Mark Tarre • 5 min read • Last month
Security leaders urge governance as AI reshapes defence
Data Protection

Security leaders urge governance as AI reshapes defence

Boards face rising pressure to control shadow AI as attackers automate faster and security teams shift to continuous verification.

By Sean Mitchell • 7 min read • Last month
Australian compliance teams flag data silos as key gap
Crypto

Australian compliance teams flag data silos as key gap

Nearly half of Australian compliance teams said fragmented systems were their biggest weakness, hampering efforts to spot sanctions and scam risks.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Scams stories

Fintech's biggest KPI should no longer be transactions: It should be financial confidence
Fintech

Fintech's biggest KPI should no longer be transactions: It should be financial confidence

India's fintech sector may need new benchmarks as simple transaction counts fail to show whether users really understand and trust digital finance.

By Shams Tabrej • 5 min read • Last week
BioCatch flags surge in SMS fraud targeting Indian banks
Multi-factor authentication

BioCatch flags surge in SMS fraud targeting Indian banks

Mobile-led fraud is forcing Indian banks to confront faster scams, bigger attempted transfers and a growing mule network.

By Mark Tarre • 4 min read • Last month
Cifas joins global fraud-sharing network in crackdown
Malware

Cifas joins global fraud-sharing network in crackdown

UK consumers and businesses could benefit as Cifas adds nearly 500 scam signals to a global network aimed at faster takedowns.

By Mark Tarre • 4 min read • Last month
AI trust & governance seen as key to safe adoption
Data Protection

AI trust & governance seen as key to safe adoption

As AI spreads through core business functions, executives warn weak oversight could expose firms to deepfakes, fraud and costly incidents.

By Sofiah Nichole Salivio • 5 min read • Last month
Fig Financial tops CAD $500 million in Canadian lending
Fintech

Fig Financial tops CAD $500 million in Canadian lending

The milestone underscores rising demand for online borrowing as 40% of applications came outside normal banking hours, Fig said.

By Sofiah Nichole Salivio • 4 min read • Last month