Service Provider stories

LemFi gains Bank of Canada oversight under the new Retail Payment Activities Act, bolstering trust in its cross-border remittance services.

Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.

SonicWall's latest firewalls promise MSPs and MSSPs unified management, AI-driven insights and richer margins with less manual effort.

Beyond Key has opened a Sydney office to anchor its APAC expansion, targeting digital transformation and cloud projects across the region.

Lancom Technology has appointed Aimee Lin as its first Chief Technology Officer to steer cloud, AI and security strategy across three markets.

Cyber criminals are hijacking MSP trust relationships, abusing valid credentials and VPNs as AI turbocharges phishing and ransomware.

New SonicWall firewall upgrades promise MSPs and MSSPs lower costs, higher margins and stronger security-driven recurring revenue.

Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.

Targa Telematics moves core systems to Equinix data centres in Milan and Frankfurt to bolster data sovereignty, resilience and growth.

GitLab expands its MSP partner programme to deliver agentic AI-powered DevSecOps as a managed service with strict data sovereignty controls.

Australian networking provider IPTel rolls out Highlight's observability platform to bolster managed services visibility and executive reporting.

For MSPs and MSSPs, next-gen firewall upgrades are now critical to stay secure, competitive and ready for relentless cyber threats.

Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.

Volt secures Identified Institution status on Australia's NPP, unlocking direct PayTo and PayID services for merchants via a single API.

Centacare overhauls disaster recovery with 11:11 Systems, boosting cyber resilience while slashing Azure data storage costs by half.

Virtual IT Group appoints Maurice McCarthy as chief executive to drive ANZ expansion and embed AI across its managed IT and security services.

While most slept through Christmas dawn, SonicSentry analysts foiled a 3am brute-force cyber attack on a French client's firewall.

Superloop has retained its crown as Australia's fastest fixed network, winning Ookla's Speedtest award for the second half of 2025.

Fime opens a Melbourne software security lab to certify rising SoftPOS payments under PCI MPoC, targeting booming NFC mobile acceptance growth.

Paysecure wins Best Payments Industry Newcomer at the 2026 Card and Payments Awards in London for its fast-growing orchestration platform.