Skinny Stories

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Skinny stories

Customer Relationship Management

Surprise surprise: NZ telcos need to up customer service game

The latest Consumer NZ survey on NZ telcos has revealed Kiwis aren't to happy when it comes to customer service.

By Shannon Williams • 2 min read • Thu, 2nd Feb 2017

Unified Communications

Skinny ups its broadband play

Skinny has made its move into the unlimited broadband world, as the company looks to cash in on Kiwi' love for uncapped data.

By Shannon Williams • 2 min read • Mon, 16th Jan 2017

Customer Relationship Management

Skinny and 2Degrees NZ's top mobile service providers

Skinny and 2Degrees have been named New Zealand's top mobile service providers, maintaining high consumer satisfaction in prepay and plan categories.

By Catherine Knowles • 5 min read • Mon, 7th Mar 2016

Unified Communications

Telecom launches new internet TV business following financials

Telecom steadies with NZ$167m profit, pivots to digital with new internet TV venture, ShowmeTV, amid industry shifts.

By Staff Writer • 7 min read • Fri, 21st Feb 2014

Unified Communications

New Chief Skinny Officer - Paul Taylor

Skinny appoints Paul Taylor as chief skinny officer, bringing 16 years of telecom expertise, including roles at BT, Virgin Media, and head of marketing at O2.

By Angelique Jurd • 2 min read • Tue, 10th Jul 2012

Skinny

Skinny Mobile boss departs

Skinny Mobile's chief, Paul O'Shannessey exits just before Telecom's major network shift, leaving the brand's future uncertain.

By Mike Borgfeldt • 2 min read • Wed, 27th Jun 2012

Unified Communications

Frustrating wait to get Skinny

Skinny's launch promises to shake up the prepaid mobile market, but delays in SIM delivery frustrate eager customers.

By Staff Writer • 2 min read • Thu, 12th Jan 2012

Unified Communications

'Skinny' to lock users in

Before its launch, Skinny faces backlash for plans to SIM-lock phones, potentially trapping low-income youths in their network.

By Staff Writer • 2 min read • Fri, 9th Dec 2011

Stories from Other Regions

Skinny stories

Unified Communications

New Zealand's Skinny selects customer as AI brand face

New Zealand's Skinny has chosen Liz Wright, a loyal customer, as the first-ever AI ambassador, marking a bold move in brand representation.

By Sean Mitchell • 3 min read • Mon, 3rd Mar 2025

Skinny Mobile

Skinny ups it game with new endless data plans

Skinny has launched new Endless Data plans, offering endless data starting at NZD $36 per month, aiming to make running out of data a thing of the past.

By Shannon Williams • 3 min read • Sat, 9th May 2020