Telephony Stories - Page 4

Global Stories

Telephony stories

Toshiba's UC solution wins big

Toshiba's UCedge unified communications solution has won a 2015 Unified Communications Product of the Year Award from TMC.

By Catherine Knowles • 2 min read • Thu, 16th Apr 2015

Unified Communications

VoIP: On the rise

Voice Over Internet Protocol (VoIP) is becoming an increasingly popular choice and is undeniably on the rise in the enterprise and SME space.

By Catherine Knowles • 2 min read • Wed, 25th Feb 2015

Unified Communications

Introducing... VoIPwatch NZ

Our aim is to be the grand central station of VoIP news, bringing together industry, implementers and end users together in one spot.

By Shannon Williams • 2 min read • Wed, 25th Feb 2015

Unified Communications

FMG ditches Avaya, chooses Interactive Intelligence

FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.

By Catherine Knowles • 3 min read • Thu, 5th Feb 2015

Unified Communications

Double your ROI on unified comms

Companies investing in unified communications solutions report a tremendous return on investment for their efforts.

By Staff Writer • 3 min read • Tue, 21st Oct 2014

Microsoft

What is Lync's role in corporate telephony?

Maria Martinez-Torres of Microsoft NZ champions Lync as the future of corporate telephony, highlighting its comprehensive communication solutions.

By Staff Writer • 3 min read • Tue, 21st Oct 2014

Customer Relationship Management

Customer experience key to preventing churn

Dean Hodgson of Zeacom stresses enhancing customer experience in contact centres as essential for reducing churn, with swift problem resolution.

By Staff Writer • 3 min read • Tue, 21st Oct 2014

Unified Communications

The ever-expanding growth of VoIP

Cloud is a fashionable buzz word at the moment, regularly thrown round by anyone who's got two cents to put in on upcoming IT trends.

By Staff Writer • 3 min read • Tue, 21st Oct 2014

Unified Communications

Cloud change coming to business telephony

Enterprises are shifting from traditional telephony to cloud-based solutions, sparking interest in the New Zealand market.

By Heather Wright • 7 min read • Tue, 14th Oct 2014

Unified Communications

Kiwis keeping pace with global ICT development

New Zealand climbs to 17th in ICT Development Index, surpassing Australia, but faces high costs in fixed telephony and broadband services.

By Staff Writer • 2 min read • Mon, 15th Oct 2012

Digital Entertainment

Video's killing the telephony star… but how's your network health!

As video communication surges, network health faces new challenges. A SolarWinds survey shows 89% of networks integrate video, pushing admins to adapt rapidly.

By Staff Writer • 3 min read • Fri, 2nd Mar 2012

Unified Communications

Top UC trends

Here are some of the trends identified by the New Zealand Unified Communications Market Report 2011 from Frost & Sullivan:.

By Staff Writer • 2 min read • Sat, 1st Oct 2011

Unified Communications

VOIP on the business scene

VoIP revolutionises business telecoms, ditching traditional phone lines for internet calls, boosting quality and slashing costs.

By Staff Writer • 6 min read • Thu, 1st Sep 2011

Unified Communications

Answering the call

Wholesale broadband price wars ignite as UK gears up for ultrafast fibre, promising a digital revolution in business communications.

By Staff Writer • 7 min read • Thu, 1st Sep 2011

Unified Communications

Communication is key

Unified communications (UC) can elevate how SMBs handle internal and external tasks, offering cost-effective, scalable, and manageable IT solutions.

By Staff Writer • 3 min read • Thu, 1st Jul 2010

Unified Communications

What will our homes look like in 2020?

In 2020, expect your TV to double as an email hub, the eco wallet to track your carbon footprint, and your sofa to manage video calls, forecasts Ericsson.

By Staff Writer • 3 min read • Thu, 1st Oct 2009