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Zendesk launches specialised AI agents for commerce

Digital Transformation

Zendesk launches specialised AI agents for commerce

Australian retailers are set to benefit as Zendesk's new tools aim to settle orders, returns and refunds with fewer hand-offs.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Global Stories

tonies stories

Tonies expands range with Disney figures & new games

Tonies expands range with Disney figures & new games

Parents get more screen-free options as Tonies adds Disney figures, personalised audio and new Tonieplay games across its range.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 28th Apr 2026

Toniebox 2 to launch with interactive games in Australia & NZ

Toniebox 2 to launch with interactive games in Australia & NZ

Tonies launches Toniebox 2 in Australia and NZ, adding interactive games and new features for kids aged 1-9, available September 2025.

By Kaleah Salmon • 5 min read • Mon, 1st Sep 2025

Stories from Other Regions

tonies stories

Zendesk launches specialised AI agents for customer service

Digital Transformation

Zendesk launches specialised AI agents for customer service

The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.

By Sofiah Nichole Salivio • 4 min read • Last week