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Transparency Stories - Page 8

Australian Stories

Transparency stories

Australians demand human touch as trust in AI & data use wanes
Customer Experience

Australians demand human touch as trust in AI & data use wanes

Only 23% of Australians trust companies to use AI responsibly, preferring human interaction over automation amid growing data privacy concerns.

By Melania Watson • 5 min read • Wed, 8th Oct 2025
Australian consumer loyalty hinges on trust & service quality
Data Protection

Australian consumer loyalty hinges on trust & service quality

Australian consumer loyalty relies heavily on trust and high-quality service, with 86% likely to abandon brands after poor customer support experiences.

By Kaleah Salmon • 4 min read • Wed, 1st Oct 2025
Australian firms boost data privacy investment amid AI adoption
Data Protection

Australian firms boost data privacy investment amid AI adoption

A new study reveals 82% of Australian firms are boosting data privacy investment as AI adoption rises, outpacing global and US averages amid regulatory pressure.

By Sean Mitchell • 4 min read • Tue, 30th Sep 2025
Titan of Tech - Rakesh Naidu of Wolters Kluwer
DevOps

Titan of Tech - Rakesh Naidu of Wolters Kluwer

Wolters Kluwer is advancing AI-driven software to help tax and finance leaders manage complex regulations, boosting business insights and compliance globally.

By Melania Watson • 7 min read • Fri, 19th Sep 2025
APRA AMCOS urges incentives, not copyright reform, for AI growth
Hyperscale

APRA AMCOS urges incentives, not copyright reform, for AI growth

APRA AMCOS urges investment incentives over copyright reform to support AI growth, protecting creators while fostering innovation in Australia's creative industries.

By Kaleah Salmon • 4 min read • Thu, 18th Sep 2025

Global Stories

Transparency stories

Appian honours APJ partners for excellence, innovation & growth
Digital Transformation

Appian honours APJ partners for excellence, innovation & growth

Appian has named Roboyo, WNS, Deloitte, Accenture, and Via Appia as winners of its 2025 APJ Partner Awards for excellence, innovation and growth in the region.

By Melvin Hipolito • 4 min read • Tue, 14th Oct 2025
Dayforce launches AI agents & workspace to boost HR efficiency
Human Capital Management

Dayforce launches AI agents & workspace to boost HR efficiency

Dayforce unveils AI Agents and Workspace to enhance HR efficiency, offering smarter workflows and real-time collaboration within its platform from 2025-2026.

By Melania Watson • 4 min read • Fri, 10th Oct 2025
Tanium wins global workplace awards for culture & innovation
Unified Communications

Tanium wins global workplace awards for culture & innovation

Tanium has been honoured with multiple global awards recognising its outstanding workplace culture and innovation across Asia, Europe, and North America.

By Jed Nykolle Harme • 3 min read • Sat, 4th Oct 2025
Granicus names Karthik Anbalagan to lead AI in public sector
Customer Relationship Management

Granicus names Karthik Anbalagan to lead AI in public sector

Granicus appoints Karthik Anbalagan as General Manager of Emerging Technologies to lead AI innovation for government public sector engagement and services.

By Jed Nykolle Harme • 4 min read • Thu, 18th Sep 2025
ReveNet: APAC SMS revenue at risk without urgent operator action
Unified Communications

ReveNet: APAC SMS revenue at risk without urgent operator action

ReveNet warns APAC's USD $55bn A2P SMS revenue faces steep decline without urgent operator action to tackle rising costs, fraud, and fragmented regulation.

By Melvin Hipolito • 4 min read • Thu, 11th Sep 2025

Stories from Other Regions

Transparency stories

From tools to trust: Why compliance still relies on human expertise
Data Protection

From tools to trust: Why compliance still relies on human expertise

Automation eases compliance pressures, but human expertise remains vital to interpret risks and ensure ethical, effective information security management.

By Sam Peters • 6 min read • Fri, 10th Oct 2025
Kiwis lose trust in AI as preference for human service prevails
Customer Experience

Kiwis lose trust in AI as preference for human service prevails

Only 18% of New Zealanders trust companies' use of AI, with 62% fearing it limits human contact, impacting spending and loyalty in customer service.

By Melania Watson • 4 min read • Wed, 8th Oct 2025
Singaporeans embrace AI but trust remains low, report finds
Generative AI

Singaporeans embrace AI but trust remains low, report finds

Nearly half of Singaporean online adults use generative AI, but a Forrester report finds consumer trust remains low amid concerns.

By Shannon Williams • 4 min read • Fri, 26th Sep 2025
UK shoppers embrace AI in retail but demand more transparency
Customer Experience

UK shoppers embrace AI in retail but demand more transparency

While 38% of UK shoppers use AI in retail, 72% want control and 94% demand transparency in how AI handles their data and choices.

By Shannon Williams • 3 min read • Thu, 25th Sep 2025
Brightsolid, Quantico lead on transparent data centre emissions
Hybrid Cloud

Brightsolid, Quantico lead on transparent data centre emissions

Brightsolid teams with Quantico Solutions to offer customers detailed carbon footprint data from Scottish data centres, boosting transparency and sustainability.

By Jed Nykolle Harme • 3 min read • Wed, 24th Sep 2025
Regulated firms warned to leverage tech or risk falling behind
Unified Communications

Regulated firms warned to leverage tech or risk falling behind

UK regulated firms urged to embrace technology for compliance, or risk falling behind as stricter rules and customer expectations reshape industries.

By Shannon Williams • 3 min read • Sun, 21st Sep 2025
EU Data Act aims for innovation, fairness & strong governance
Data Protection

EU Data Act aims for innovation, fairness & strong governance

The EU Data Act aims to boost innovation and fairness by ensuring transparent, secure data sharing while maintaining strong governance across industries.

By Shannon Williams • 4 min read • Wed, 17th Sep 2025