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Upskilling Stories - Page 59

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A strategic approach to training
Unified Communications

A strategic approach to training

Amid chaos, contact centres evolve, using strategic training to foster growth and transform customer service into a refined profession.

By Staff Writer • 4 min read • Tue, 1st Mar 2011
Renaissance: MagnumMac returns to profit
Renaissance

Renaissance: MagnumMac returns to profit

MagnumMac bounces back to profit with a 17% revenue growth, outpacing Apple's own stores. CEO hails early success of turnaround initiatives.

By Staff Writer • 2 min read • Wed, 7th Jul 2010
Addressing the ICT skills shortage: ACE's inaugural Diploma in Computer Technology takes off
Datacom

Addressing the ICT skills shortage: ACE's inaugural Diploma in Computer Technology takes off

The innovative Diploma in Computer Technology, offered exclusively through ACE Training, has begun in Auckland.

By Staff Writer • 8 min read • Wed, 1st Oct 2008
Mobility: eight business opportunities to explore
Firewalls

Mobility: eight business opportunities to explore

Exploring eight booming mobility business opportunities, ranging from mobile security to creative hardware solutions.

By Staff Writer • 12 min read • Thu, 1st Mar 2007