User experience (UX) stories

Canva expands AI push with conversational design, task automation and workplace connectors in bid to become an agentic platform.

Testlio rolls out human-led AI chatbot testing as brands face pressure to prove safety, accuracy and trust before customer use.

Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.

Opera brings ChatGPT and Claude into its desktop browsers with a free connector that can read live tabs, pages and screenshots.

Blackhawk Network has unveiled a Digital Wallet API that lets brands pool gift cards, refunds, loyalty rewards and promo credit into one spendable balance.

Gr4vy unveils Agentic Development Kit to help merchants sell inside ChatGPT and other AI platforms without overhauling their payment systems.

Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.

Umbraco adds AI skills to guide backoffice development, giving agents direct access to current docs, code and examples for safer customisation.

Unit4's Scanmarket wins top spot in Info-Tech's Strategic Sourcing Data Quadrant for a second year as new customers boost source-to-contract momentum.

AI testing lags as more than half of organisations ship features, with 52% saying fewer than half of projects reach full production.

Bizzdesign launches AI-native Unify platform to bring whiteboarding, enterprise architecture and portfolio data into one shared workspace.

Applause appoints Aatish Salvi as Chief Technology Officer to steer AI-driven testing as the software quality specialist expands its enterprise offering.

Backbase and Ninth Wave have teamed up to let banks plug corporate clients' ERP and accounting systems straight into account data and payments.

Emergent's Wingman promises an always-on digital assistant that can juggle email, calendars and chat, while pausing for approval on bigger actions.

Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.

Businesses that integrate systems, act on data and move quickly are pulling ahead, while those relying on manual processes risk falling further behind.

Ledger names Ian Rogers as Chief Human Agency Officer, putting hardware approval and human oversight at the centre of its AI security push.

Microsoft's latest security update fixes an exploited SharePoint flaw and a critical Windows IKE bug as browser patches surge to record levels.

Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.

AI is transforming search from keyword matching to meaning-based systems, forcing businesses to rethink SEO, content structure and technical foundations.