Virtual Assistant stories - Page 2

In addition to responding intuitively to voice commands, Alexa+ can actively manage and orchestrate other connected services and devices.

Gartner has unveiled the top three HR technology trends for 2024, highlighting AI tools, skills management, and virtual assistants as key innovations.

As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.

Diligent unveils Diligent AI to enhance risk management for Governance, Risk, and Compliance professionals, integrating AI tools within its One Platform.

Unit4 has launched Smart Automation Services, a series of AI-driven services designed to boost business efficiency and evolve user experience by integrating with their ERP suite, ERPx.

Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.

Cognizant partners with Microsoft to launch the Innovation Assistant, an AI-powered tool designed to bolster staff innovation and customer-led solutions.

Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.

New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.

Using OpenAI's ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

This advancement is due largely to the rise of artificial intelligence and natural language processing software, as well as improvements in computing power.

Vonage launches AI Virtual Assistant for its unified communications solution, improving customer engagement through conversational AI.

Zoho's ManageEngine updates AI assistant with augmented analytics capabilities, providing narrative insights with zero human interaction.

AI company, DRUID, makes AI-driven virtual assistant deployments faster and easier, with a new revamped design in its latest technology release, Oxygen.

Kiwi company Replikr is creating an AI bot, Emma, with IBM Watson Assistant to guide auditors through training and career options.

The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.

Ivanti introduces automated Ivanti Assistants, enhancing endpoint self-healing to support IT teams by proactively identifying and addressing user issues.

TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.

Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.