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TeamViewer unveils AI agent Tia to automate routine IT support
Digital Transformation

TeamViewer unveils AI agent Tia to automate routine IT support

TeamViewer launches Tia, an AI agent that autonomously detects and resolves routine IT issues, streamlining support while keeping complex cases for human teams.

By Melania Watson • 2 min read • Wed, 19th Nov 2025
FiveP named Orchestry's first premium partner for Microsoft 365 AI
Unified Communications

FiveP named Orchestry's first premium partner for Microsoft 365 AI

FiveP has become Orchestry's first global premium partner, enhancing AI governance and productivity solutions for Microsoft 365 users across Australia and the APAC region.

By Kaleah Salmon • 3 min read • Mon, 3rd Nov 2025

Global Stories

Workplace stories

Zoom launches AI Companion 3.0 with agentic workflows
Unified Communications

Zoom launches AI Companion 3.0 with agentic workflows

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

By Sean Mitchell • 6 min read • Tue, 16th Dec 2025
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
AI-led workplaces twice as likely to beat revenue goals
Digital Transformation

AI-led workplaces twice as likely to beat revenue goals

Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.

By Melania Watson • 4 min read • Wed, 10th Dec 2025
Why leaders don't need more tools: They need smarter integrations
Customer Relationship Management

Why leaders don't need more tools: They need smarter integrations

Leaders face tool overload and inefficiencies; smarter integrations that connect existing systems boost productivity, collaboration and decision-making.

By Edmund Ng • 5 min read • Wed, 3rd Dec 2025
Mercedes F1 team adopts AR tech to boost race car assembly speed
AR, VR & Metaverse

Mercedes F1 team adopts AR tech to boost race car assembly speed

Mercedes F1 team uses AR tech from TeamViewer to speed up test rig assembly, improving precision and accelerating parts development for racing success.

By Melania Watson • 3 min read • Thu, 27th Nov 2025
Organisations align HR & IT to boost employee experience
Digital Transformation

Organisations align HR & IT to boost employee experience

Organisations are merging HR and IT to improve employee experience, boosting collaboration as digital tools and AI reshape the workplace landscape.

By Sean Mitchell • 3 min read • Mon, 24th Nov 2025
The AI economy arrives: Six predictions that will define cybersecurity in 2026
Quantum Computing

The AI economy arrives: Six predictions that will define cybersecurity in 2026

In 2026, the AI economy emerges as autonomous agents redefine work, forcing cybersecurity to evolve with new threats and governance challenges.

By Tom Scully • 5 min read • Sat, 22nd Nov 2025
Zoho One revamp boosts collaboration with unified AI features
Unified Communications

Zoho One revamp boosts collaboration with unified AI features

Zoho has revamped Zoho One, enhancing collaboration with unified AI features, improved integration, and a new user-centric interface across 50 apps.

By Melania Watson • 3 min read • Thu, 20th Nov 2025
Shaping the future of technology talent: Insights from Adam Shapley
Digital Transformation

Shaping the future of technology talent: Insights from Adam Shapley

Adam, Managing Director at Hays ANZ, leads insights on IT contractor rates, revealing skill shortages and rising wages amid evolving tech recruitment trends.

By Adam Shapley • 3 min read • Thu, 20th Nov 2025
Kore.ai brings AI agent automation to Microsoft 365 suite
Data Protection

Kore.ai brings AI agent automation to Microsoft 365 suite

Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Claude enables instant market research with GWI audience data
Artificial Intelligence

Claude enables instant market research with GWI audience data

Anthropic's Claude now integrates GWI's data, offering instant, bias-checked market research from 3 billion consumers across 50+ countries within AI chats.

By Sean Mitchell • 3 min read • Tue, 4th Nov 2025

Stories from Other Regions

Workplace stories

Virsae & VOSS join forces to boost AI for workplace analytics
Unified Communications

Virsae & VOSS join forces to boost AI for workplace analytics

Virsae and VOSS have partnered to enhance AI-driven workplace analytics, combining expertise to boost collaboration and customer experience across major platforms.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
5 ways to make enterprise collaboration truly borderless
Data Analytics

5 ways to make enterprise collaboration truly borderless

True borderless collaboration unites people, apps, and workflows, boosting productivity and enabling smarter decisions across modern enterprises.

By Sachin Agrawal • 2 min read • Tue, 25th Nov 2025
US firms lose USD $80.6 billion yearly to digital gaps for staff
Digital Signage

US firms lose USD $80.6 billion yearly to digital gaps for staff

US firms lose USD $80.6 billion yearly as frontline workers waste over 370 hours annually due to poor digital tools and communication gaps, research shows.

By Kaleah Salmon • 3 min read • Tue, 18th Nov 2025
Manhattan Associates named top five Singapore workplace for 2025
Unified Communications

Manhattan Associates named top five Singapore workplace for 2025

Manhattan Associates has been ranked among Singapore's top five workplaces for 2025, with all employees reporting a positive and inclusive work environment.

By Sean Mitchell • 2 min read • Thu, 13th Nov 2025