YouGov stories
Late payments push Australian small firms into debt
2 days ago
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fintech
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payment technologies
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productivity
Late payments are pushing more Australian small firms into debt, draining weeks on chasing invoices and fuelling rising financial stress.
Australians overconfident as risky password habits persist
3 days ago
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mfa
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phishing
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physical security
Australians feel confident spotting cyber threats, but most still reuse passwords, share logins and ignore breaches unless directly alerted.
Middle managers' wasted time costs Australia USD $15.5bn
Last month
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digital transformation
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cx
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martech
Wasted admin time by Australia's middle managers in frontline sectors is costing the economy an estimated USD $15.5 billion a year.
Visa survey shows trust gap on AI at online checkout
Last month
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data protection
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fintech
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cx
Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.
Revolut unveils unified merchant payments suite in Australia
Last month
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digital transformation
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fintech
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blockchain
Revolut launches a unified merchant payments suite in Australia, tying in‑person, online and A2A payments directly to its business accounts.
Revolut unveils unified payments platform for Australia
Last month
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crypto
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fintech
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cx
Revolut Business launches an all-in-one acquiring platform in Australia, unifying online, in-person and account-to-account payments.
Parents turn to print to ease back-to-school stress
Wed, 21st Jan 2026
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hp
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printing
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social media
Australian parents report rising back-to-school stress, with many turning to printed planners and checklists to cut screens and calm mornings.
Understanding the holiday shopper: A retailer's guide to winning the season
Tue, 16th Dec 2025
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cx
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martech
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partner programmes
Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
Australian patience with automated customer service is wearing thin
Thu, 16th Oct 2025
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cx
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martech
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data privacy
Australian consumers are growing impatient with automated customer service, favouring human agents over AI-powered chatbots and voice menus, a new report finds.
Young Aussies drive AI adoption despite job security fears
Tue, 14th Oct 2025
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ai
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ai ethics & governance
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microsoft
Despite fears of job losses, young Australians lead AI adoption at work, boosting visibility and reshaping workplace practices across industries.
Australians embrace Black Friday as key event for festive savings
Thu, 9th Oct 2025
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millennials
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gen z
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black friday
Over half of Australians plan to shop on Black Friday, with many parents using the event to get an early start on Christmas gifts and festive savings.
Australian business leaders urged to close supply chain & cyber gaps
Wed, 17th Sep 2025
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advanced persistent threat protection
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supply chain
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risk & compliance
A report warns Australian firms must close supply chain and cyber security gaps as 80% foresee geopolitical risks impacting operations in the next year.
Formal performance reviews lacking in many Australian sectors
Tue, 9th Sep 2025
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hcm
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productivity
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millennials
Fewer than 40% of Australian workers experience formal performance reviews, with retail and hospitality sectors trailing far behind healthcare and education.
Australians set to spend AUD $10.5 billion in EOFY sales
Fri, 6th Jun 2025
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payment technologies
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paypal
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online courses
Seventy-one per cent of Australians plan to shop in EOFY sales, with spending expected to hit AUD $10.5 billion amid rising cost-of-living pressures.
Hidden travel fees cost Aussies as banks overcharge
Fri, 30th May 2025
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fintech
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generation z
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wise
78% of Australians face hidden bank fees abroad, with traditional banks charging up to seven times more than fintech providers like Wise.
Aussies slammed with hidden fees while using bank cards abroad
Thu, 29th May 2025
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fintech
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forex
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gen z
New research reveals 78% of Aussie travellers face hidden bank card fees abroad, with charges costing some up to AUD $4,000 annually on holidays.
Australian SMEs lose time to payment inefficiencies, survey finds
Mon, 12th May 2025
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fintech
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cx
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martech
Australian SMEs face major challenges with slow cash flow and payment reconciliation, losing hours weekly and risking $50,000–200,000 in disputes, Adyen finds.
ANZ executives focus on agentic AI to boost productivity
Thu, 27th Feb 2025
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cx
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martech
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hcm
A recent Salesforce study reveals that 69% of C-suite executives in Australia and New Zealand prioritise agentic AI, with 38% already implementing the technology.
Atlassian study highlights year-end project backlog issues
Fri, 13th Dec 2024
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devops
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apm
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software development
Atlassian's latest research reveals that 68% of knowledge workers face project backlogs by year-end due to shifting priorities and unexpected challenges.
Generative AI boosts productivity in ANZ workplaces
Thu, 28th Nov 2024
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genai
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ai
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agentic ai
A new study reveals that generative AI is enhancing productivity in Australian and New Zealand workplaces, with many saving over two hours daily.