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Zoom stories - Page 7

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New Zoom virtual agent aims to transform customer support

Thu, 26th Jan 2023
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uc
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cx
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martech
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.
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Zoom announces new features to make meetings better in 2023

Fri, 13th Jan 2023
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virtualisation
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av
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zoom
Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.
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Tuesday busiest day for Zoom calls – and other insights

Fri, 30th Dec 2022
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uc
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hybrid & remote work
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video conferencing
Tuesday is the busiest day of the week for Zoom calls, while January and October see the most action, according to new figures released by Zoom.
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What MSPs need to know about work migrations

Thu, 22nd Dec 2022
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uc
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migration
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voip
End users en masse have turned to applications like Microsoft Teams, Zoom, Slack, Google Hangouts and other workplace collaboration tools.
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Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadrant

Tue, 6th Dec 2022
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uc
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video conferencing
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video communication
Zoom celebrates its third consecutive time in the leader's quadrant, and its offerings in this space include Team Chat, Phone, Meetings, and Whiteboard.
Zoom

Zoom rolls out updates and innovations at flagship conference

Fri, 18th Nov 2022
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productivity
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modernisation
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zoom
Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.
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Poly and Microsoft help the Plenary Council of Australia

Wed, 16th Nov 2022
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uc
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microsoft
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google
The Plenary Council of Australia has turned to Microsoft and Poly to help organisers pivot to hosting the First Assembly in a hybrid and distributed format.
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Poly levels up hybrid working with Studio System relase

Wed, 16th Nov 2022
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uc
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digital entertainment
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collaboration
Poly teams up with HP to launch Poly Studio Systems for Zoom Rooms, providing flexible solutions for varying room sizes.
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Zoom successfully completes IRAP Security Assessment

Mon, 14th Nov 2022
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risk & compliance
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cybersecurity
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healthtech
The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).
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ServiceNow and Zoom expand ongoing partnership

Thu, 10th Nov 2022
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hybrid & remote work
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servicenow
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wfh
ServiceNow and Zoom have expanded their partnership to offer better connectivity and collaboration solutions for customers.
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Poly and HP collaborate on Studio Systems for Zoom Rooms

Wed, 9th Nov 2022
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uc
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hp
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video conferencing
Poly has unveiled Poly Studio Systems for Zoom Rooms, powered by HP, to redefine how work is undertaken with award-winning offerings.
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Poly expands portfolio of Teams and Zoom-certified devices

Fri, 14th Oct 2022
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uc
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daas
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ai
Poly's product portfolio is designed for every meeting space and work style, providing more significant meeting equity and collaboration worldwide.
Realestate

Exclusive: Home Live Group connects home buyers and renters with properties

Thu, 15th Sep 2022
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digital entertainment
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video
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live stream
COVID-19 brought Home Live to the attention of the real estate industry as agents and property managers as they hit limitations.
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Exclusive: Zoom shares insight into growing channel presence across ANZ

Thu, 15th Sep 2022
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uc
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partner programmes
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zoom
Zoom has had a steady sales presence across Australia and New Zealand since 2017 and has since started to pave its own unique channel strategy in the region.
Chat

Zoom expands its platform by adding Zoom Team Chat feature

Wed, 14th Sep 2022
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uc
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open source
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hybrid & remote work
Chat technology helps dispersed teams consolidate workflows, gain efficiencies, and enable people to work better together.
Fallback

Zoom appoints Greg Tomb as President

Fri, 17th Jun 2022
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uc
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public cloud
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cloud services
Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.
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Zoom Video Communications appoints Matthew Saxon as chief people officer

Fri, 10th Jun 2022
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hcm
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payroll systems
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culture
Matthew Saxon appointed as chief people officer at Zoom, bringing 20 years of HR experience to help drive the company's growth.
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Consumer relationships with digital services continues to change

Thu, 26th May 2022
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hcm
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ar, vr & metaverse
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cloud services
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.
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Zoom puts greater focus on the platform's security and privacy

Fri, 29th Apr 2022
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data privacy
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cloud services
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cybersafety
Zoom has recently received a variety of third-party certifications, unveiled product innovations, and established programs, focusing on security and privacy.
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Zoom announces CX innovations for 'work anywhere' workforce

Thu, 14th Apr 2022
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crm
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uc
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cx
Zoom Video Communications has unveiled its latest innovations in the Zoom platform to help businesses improve customer and employee experiences.