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Consumer rights stories

Telstra extends handset warranties, Apple proves tricky
Telstra

Telstra extends handset warranties, Apple proves tricky

Telstra extends warranties to 24 months for handsets on 24 month contracts, but Apple products like the iPhone 4 are excluded, sparking ACCC concern.

By Staff Writer • 2 min read • Tue, 12th Oct 2010

Stories from Other Regions

Consumer rights stories

Noel Leeming hit by nine charges of breaching consumer rights
Commerce Commission

Noel Leeming hit by nine charges of breaching consumer rights

The consumer retail, owned by The Warehouse Group, will defend the nine charges, each laid by different customers, in court at the end of May.

By Ben Moore • 2 min read • Mon, 30th Apr 2018
Vodafone gets poor reception in latest telco survey
Skinny

Vodafone gets poor reception in latest telco survey

Poor service and long wait times have left Vodafone bottom of Consumer NZ’s latest satisfaction survey for mobile and broadband customers.

By Staff Writer • 2 min read • Sun, 4th Feb 2018
Fuel market study raises pricing concerns
Power / Energy

Fuel market study raises pricing concerns

Consumers in New Zealand may be paying too much for petrol after a study found retail fuel margins have risen significantly in five years.

By Staff Writer • 3 min read • Tue, 4th Jul 2017
Some emergency kits a recipe for disaster
Civil Defence

Some emergency kits a recipe for disaster

Most pre-made emergency kits sold in New Zealand lack key items or offer poor value, Consumer NZ says after testing seven grab-bags.

By Geoff • 3 min read • Sun, 30th Apr 2017
Do Not Knock stickers to deter door-to-door sellers
Data Privacy

Do Not Knock stickers to deter door-to-door sellers

Consumer NZ fights against dodgy door-to-door sellers with nationwide campaign and free “Do Not Knock” stickers. 70% of members want them to stop calling.

By Shannon Williams • 2 min read • Tue, 4th Nov 2014