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Consumer rights Stories - Page 4

Australian Stories

Consumer rights stories

Is your refund and returns policy ACCC-compliant?
Fitbit

Is your refund and returns policy ACCC-compliant?

The ACCC has highlighted misleading return policies on over 2,000 Australian retail websites, prompting calls for businesses to review compliance with consumer rights.

By Emily Booth • 3 min read • Wed, 26th Feb 2025
Revised telecom code seeks stronger consumer safeguards
Cloud / Communication Service Providers

Revised telecom code seeks stronger consumer safeguards

Communications Alliance has proposed revisions to the Telecommunications Consumer Protection Code, aiming to enhance consumer safeguards in Australia.

By Kaleah Salmon • 3 min read • Tue, 17th Dec 2024
Five best practices for consumers to protect their personal data in the new world of AI
Data Protection

Five best practices for consumers to protect their personal data in the new world of AI

As concerns about AI escalate, Australians are urged to adopt five key practices to better protect their personal data and enhance digital security.

By James Blake • 2 min read • Fri, 22nd Nov 2024
Exclusive: Pyng's CEO aims to revolutionise payments across Australia
Fintech

Exclusive: Pyng's CEO aims to revolutionise payments across Australia

Dipra Ray, CEO of Pyng, is on a mission to eliminate transaction surcharges across Australia, aiming to transform payments for consumers and merchants.

By Melania Watson • 5 min read • Fri, 11th Oct 2024
FinTech Australia and FDATA call for long needed CDR roadmap
Fintech

FinTech Australia and FDATA call for long needed CDR roadmap

Australia's Fintech industry body and global non-profit FDATA are urging policy-makers to establish a roadmap for CDR implementation.

By Catherine Knowles • 3 min read • Mon, 29th May 2023
Ping Identity launches new CDR sandbox for Aussie financial sector
DevOps

Ping Identity launches new CDR sandbox for Aussie financial sector

Ping Identity unveils CDR sandbox to boost Aussie open banking, aiding banks and FinTechs in meeting July deadlines.

By Catherine Knowles • 3 min read • Thu, 11th Jun 2020

Global Stories

Consumer rights stories

Navigating the future of AI: Enhancing trust and transparency in business practices
Data Protection

Navigating the future of AI: Enhancing trust and transparency in business practices

As AI permeates all aspects of life, trust and transparency in its use become critical, necessitating new strategies for effective business practices.

By Alyssa Blackburn • 4 min read • Fri, 6th Dec 2024
Facial recognition in retail sparks privacy concerns
Surveillance

Facial recognition in retail sparks privacy concerns

Experts warn that facial recognition technology in retail raises significant privacy concerns, with calls for organisations to ensure public acceptability.

By Sean Mitchell • 3 min read • Fri, 22nd Nov 2024
Study reveals UK consumer confusion over fibre broadband
Unified Communications

Study reveals UK consumer confusion over fibre broadband

A new study reveals 77% of UK consumers are unaware that part-copper broadband can be marketed as 'fibre', prompting calls for clearer regulations.

By Sean Mitchell • 2 min read • Thu, 21st Nov 2024
Ping Identity empowers open banking adoption with additions to CDR sandbox
DevOps

Ping Identity empowers open banking adoption with additions to CDR sandbox

Ping Identity launches new sandbox environment for open banking adoption in Australia, in line with Consumer Data Right (CDR) rules.

By Catherine Knowles • 2 min read • Wed, 2nd Sep 2020
Why 'Right to Repair' legislation could be a new lease on life for broken devices
Apple

Why 'Right to Repair' legislation could be a new lease on life for broken devices

New California legislation could give consumers the right to repair their electronic devices, challenging manufacturers' control over repairs.

By Sara Barker • 5 min read • Fri, 22nd Mar 2019
Why only 13% of shoppers trust retailers with their personal data
Data Analytics

Why only 13% of shoppers trust retailers with their personal data

Despite advancements in retail technology, only 13% of shoppers trust retailers with their personal data, Zebra Technologies' study reveals.

By Staff Writer • 2 min read • Mon, 11th Feb 2019

Stories from Other Regions

Consumer rights stories

Rocket Mobile wins best value award at NZ Compare
Unified Communications

Rocket Mobile wins best value award at NZ Compare

Rocket Mobile has been named the Best Value Mobile Provider at the 2024 NZ Compare Awards, marking a successful second year since its rebrand.

By Kaleah Salmon • 2 min read • Thu, 19th Dec 2024
Chorus advocates stricter guidelines for broadband marketing
Unified Communications

Chorus advocates stricter guidelines for broadband marketing

Chorus urges New Zealand's Commerce Commission to enforce stricter broadband marketing guidelines, promoting transparency for informed consumer choices.

By Sean Mitchell • 3 min read • Mon, 18th Nov 2024
MBIE calls for recall of unsafe heaters
Risk & Compliance

MBIE calls for recall of unsafe heaters

Consumers are being urged to stop using Serene bathroom heaters after safety failures linked to fires and overheating widened the recall.

By Michael Curreen • 4 min read • Wed, 17th Apr 2024
WorkSafe bans wall-mounted heater
Risk & Compliance

WorkSafe bans wall-mounted heater

Several fires and overheating incidents have prompted a ban on Serene Classic S2068 bathroom heaters, with consumers urged to stop using them.

By Michael Curreen • 4 min read • Thu, 22nd Feb 2024
Commission warns Spark for misleading in-contract customers
Commerce Commission

Commission warns Spark for misleading in-contract customers

The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.

By Staff Writer • 2 min read • Thu, 23rd May 2019