Online shopping stories
As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.
Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .
Amazon supersedes eBay as Australia's top marketplace, with 94% of Australians planning to continue online shopping in 2024.
Whatever the goal of the attackers, e-tailers must remain one step ahead in detecting and stopping attackers from compromising their APIs.
A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.
Resurgence of RFID technology, generative AI with voice commerce, unified supply chain management, and AR integration is set to revolutionise Australia's retail scene.
Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.
Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.
UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.
Barracuda's 2023 threat research reveals an increase in high-severity cyber attacks targeting businesses, predominantly through business email compromise and malicious code, exacerbating concerns over network security.
Australians are increasingly focusing on social media, with a noteworthy preference for TikTok, as traditional media consumption declines, according to a new report by Meltwater and We Are Social.
UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.
Fraudulent e-shops imitating popular fashion brands have exploited post-Christmas sales to steal personal and payment data from unsuspecting shoppers.
Group-IB detects 34% spike in deceptive delivery sites targeting Christmas shoppers, impacting postal brands worldwide.
Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.
Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.
AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.
Leading cabling solutions provider, 4Cabling, bolsters its commitment to New Zealand with a move to a larger warehouse in Mangere Bridge, Auckland.
India's Republic Day 2024 sales marked an 18.7% rise in eCommerce orders via major enablement platform Unicommerce, driven by increased consumer enthusiasm for online shopping and impactful nationwide campaigns.
UK's high street experiences an unexpected bounce back as experiential stores and pop-up shops gain momentum, with net store closures at their lowest since 2017.