Optus stories
Optus tests resilient 800GE link between Sydney & Perth
Last week
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dr
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hyperscale
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dc
Optus trials Asia's first end-to-end 800GE link between Sydney and Perth, using dual subsea and terrestrial paths for near-zero downtime.
Celonis users save USD $10 billion with AI operations
Last week
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manufacturing
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data analytics
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digital transformation
Celonis says its process intelligence platform has helped customers save USD $10 billion by underpinning AI-driven operations and automation.
Crazy John's collapse: Market change and strategic missteps
Last week
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martech
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omnichannel
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apple iphone
From suburban upstart to shuttered chain, Crazy John's rise and fall charts how carriers and online sales rewrote Australia's mobile market.
BAI to build 5G radio network for Sydney Metro West
Last month
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uc
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smart cities
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partner programmes
BAI wins contract to build private 5G radio network and mobile coverage for the new driverless Sydney Metro West underground line.
Cybersecurity Act drives surge in reporting as attacks rise
Fri, 9th Jan 2026
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firewalls
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data protection
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ransomware
Australia's Cybersecurity Act drives a surge in breach reporting as attacks soar, exposing rising business losses and tougher penalties.
New framework urges Aussie firms to tighten supply chain security
Wed, 3rd Dec 2025
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data protection
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supply chain
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ai security
Baidam urges Australian firms to strengthen supply chain security with a new five-pillar framework amid rising third-party data breaches.
Customer Science posts 53% growth & wins Fast 100 accolade again
Mon, 17th Nov 2025
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uc
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digital transformation
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cx
Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.
EFM unveils iPhone 17 cases with D3O tech & sustainability focus
Fri, 24th Oct 2025
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clean technologies
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sustainability
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telstra
EFM launches iPhone 17 cases with D3O tech in Australia, blending top impact protection and 99% recycled materials for eco-conscious users.
AI-driven cyberattacks surge, targeting Australian organisations
Thu, 9th Oct 2025
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malware
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cloud security
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advanced persistent threat protection
AI-driven cyberattacks have surged in Australia, targeting major firms like Qantas and CommBank as attackers exploit browser flaws and stolen credentials.
Optus outage sparks calls for inquiry after three fatal errors
Fri, 26th Sep 2025
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optus
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outage
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emergency services
An Optus network outage lasting up to ten hours disrupted Australia's emergency calls, linked to three deaths, prompting calls for a full government inquiry.
Macquarie Telecom appoints Mike King to drive sales growth
Wed, 24th Sep 2025
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network infrastructure
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sd-wan
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hyperscale
Macquarie Telecom appoints Mike King as National Director of Sales to boost growth in cloud, cyber security, and connectivity across Australia.
Optus CEO apologises after four people died during network outage
Mon, 22nd Sep 2025
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network infrastructure
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digital transformation
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risk & compliance
A telecom outage in Australia caused four deaths after emergency calls failed, prompting urgent review of network protocols and oversight amid upgrades.
Parents urged to decode emoji use in online chats for safety
Thu, 18th Sep 2025
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digital entertainment
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data privacy
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social media
Parents are urged to understand evolving emoji codes in kids' online chats to boost digital safety and guide open conversations amid rising online risks.
Optus to deliver faster NBN speeds & new plan perks from 2025
Wed, 17th Sep 2025
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gaming
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uc
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digital entertainment
From September 2025, Optus will provide faster NBN speeds at no extra cost to eligible customers, alongside simplified plans and new perks including modem offers.
Check Point appoints David Caspari to lead Australia & New Zealand
Tue, 2nd Sep 2025
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saas
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digital transformation
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cx
Check Point has appointed David Caspari as Managing Director for Australia and New Zealand to advance its AI-driven cybersecurity strategy and customer growth.
Drones & small cells trialled to restore phone networks in disasters
Fri, 29th Aug 2025
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uc
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network infrastructure
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drones
Optus and Nokia trial drone-based and small cell tech to swiftly restore mobile networks after natural disasters, enhancing emergency communications in affected areas.
Australians still struggle to spot & respond to scams safely
Tue, 26th Aug 2025
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mfa
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data science
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email security
Nearly 80% of Australians have faced scam communications recently, yet 70% lack knowledge on how to respond safely, reveals new Optus research.
MobileMuster urges Australians to recycle 13 million old phones
Thu, 21st Aug 2025
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clean technologies
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sustainability
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telstra
MobileMuster urges Australians to recycle 13 million unused phones at home through a new campaign highlighting easy recycling options and resource recovery.
iiNet cyber breach exposes Australia's ongoing security flaws
Thu, 21st Aug 2025
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data protection
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phishing
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martech
A breach at iiNet exposed personal data of over 280,000 Aussies, spotlighting ongoing cybersecurity flaws in the nation's digital infrastructure.
Exclusive: Optus' Jesse Arundell on what Expert AI means for frontline staff
Wed, 30th Jul 2025
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cx
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martech
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genai
Optus has launched Expert AI, an AI platform that assists frontline staff in real time to improve customer service and resolve queries faster.