Process automation stories - Page 8
Arcadian's AI integrations to save logistics firms USD $20m
Last month
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crm
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digital transformation
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cx
Arcadian's AI logistics integrations are set to deliver more than USD $20m in efficiency savings for four Australian operators.
Tamr doubles SaaS revenue as AI drives data mastering
Last month
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uc
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data analytics
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digital transformation
Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.
Autonomous AI 'agentic customers' set to reshape banks
Last month
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data protection
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dr
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digital transformation
Autonomous AI 'agentic customers' will upend banking, FICO warns, reshaping pricing, risk and customer ties as USD $3tn value beckons.
Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator
Last month
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crm
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uc
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digital transformation
As AI shifts from automating tasks to shaping decisions, leaders must share expertise generously to orchestrate, not gatekeep, knowledge.
GrayCyan unveils AI readiness scorecard for industry
Last month
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crm
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manufacturing
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digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
How Lean AI may be creating new pathways or opportunities for women in logistics
Last month
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uc
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digital transformation
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supply chain
Lean AI is reshaping logistics roles, easing routine tasks and opening new leadership pathways for women across global supply chains.
PropTech must end the invisible admin tax on agents
Last month
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digital transformation
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partner programmes
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rpa
PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.
ECI Software Solutions hires Jack Wood to drive AI push
Last month
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saas
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crm
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devops
ECI names Jack Wood chief technology officer to spearhead platform modernisation and embed secure, workflow-native AI across its products.
Kinetic IT attains ServiceNow Elite Partner status
Last month
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digital transformation
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cx
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martech
Kinetic IT has been elevated to ServiceNow Elite Partner status, boosting its advisory and implementation credentials across Australia.
AI pilots stall in Australian healthcare amid data gaps
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digital transformation
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partner programmes
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financial systems
AI pilots in Australian healthcare languish in trials, as fragmented data and poor integration block scale and threaten a USD $13 billion payoff.
Kinatico unveils AI-driven platform for workforce compliance
Last month
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saas
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digital transformation
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hcm
Kinatico launches AI-powered Compliance platform to simplify workforce checks, promising real-time oversight for Australian employers.
Quanton rebrands as AI partner to take pilots to scale
Last month
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digital transformation
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it automation
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rpa
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
Kinetic IT named ServiceNow Asia Pacific Rising Star
Last month
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digital transformation
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partner programmes
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rpa
Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.
ABBYY adds 22 patents to expand AI document automation
Sat, 28th Feb 2026
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manufacturing
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digital transformation
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ecm
ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.
Confluent links AI agents & boosts anomaly detection
Fri, 27th Feb 2026
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devops
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digital transformation
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martech
Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.
ABBYY expands document AI patent portfolio as GenAI grows
Fri, 27th Feb 2026
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digital transformation
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ecm
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martech
ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Fri, 27th Feb 2026
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Notion unveils Custom Agents to automate team workflows
Thu, 26th Feb 2026
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saas
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data protection
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devops
Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.
Talkdesk debuts AI workflow tools to automate email CX
Thu, 26th Feb 2026
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crm
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uc
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digital transformation
Talkdesk unveils Automation Flows and extends Autopilot to email, promising end-to-end AI handling of complex, multi-system CX workflows.
Xero adds richer credit note webhooks for developers
Thu, 26th Feb 2026
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fintech
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financial systems
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xero
Xero rolls out richer credit note webhooks so developers can ditch heavy polling, cut API traffic and get faster, event-driven updates.