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Global Stories

Warehouse automation shifts from cost saver to necessity
Robotics

Warehouse automation shifts from cost saver to necessity

Warehouse automation shifts from a discretionary cost play to a strategic necessity as labour shortages and weak productivity squeeze ANZ firms.

By Mark Tarre • 4 min read • Last month
Distributors stockpile as Phocas flags planning gaps
Data Analytics

Distributors stockpile as Phocas flags planning gaps

Distributors stockpile more inventory as a Phocas report warns planning gaps and data limits are raising costs and operational complexity.

By Karen Joy Bacudo • 4 min read • Last month
Vudoo & PubMatic launch shoppable programmatic ads
Customer Experience

Vudoo & PubMatic launch shoppable programmatic ads

Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.

By Karen Joy Bacudo • 3 min read • Last month
1Kosmos adds identity checks to ServiceNow AI workflows
Unified Communications

1Kosmos adds identity checks to ServiceNow AI workflows

1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.

By Catherine Knowles • 4 min read • Last month
Google AI more negative than ChatGPT for brand reputation
Customer Experience

Google AI more negative than ChatGPT for brand reputation

AI search tools cast brands in starkly different lights, with Google skewing early negative and ChatGPT souring sentiment near purchase.

By Catherine Knowles • 4 min read • Last month
EasyPicky sets up Delaware base to drive US growth
Data Analytics

EasyPicky sets up Delaware base to drive US growth

French retail tech firm EasyPicky opens a Delaware base as it targets the US to help drive 90% of its revenue from international markets by 2028.

By Sofiah Nichole Salivio • 3 min read • Last month
Criteo becomes first adtech partner for ChatGPT ads
Customer Experience

Criteo becomes first adtech partner for ChatGPT ads

Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.

By Karen Joy Bacudo • 3 min read • Last month
RedCloud hits 100,000 users as it rolls out agentic AI
Data Analytics

RedCloud hits 100,000 users as it rolls out agentic AI

RedCloud passes 100,000 users and deploys agentic AI across its trade platform after enabling over USD $6.91 billion in FMCG transactions.

By Karen Joy Bacudo • 3 min read • Last month
Amperity hires Bridget Perry as Chief Marketing Officer
Data Protection

Amperity hires Bridget Perry as Chief Marketing Officer

Amperity names seasoned SaaS marketer Bridget Perry as CMO to drive global growth and sharpen its AI-focused customer data platform.

By Sean Mitchell • 4 min read • Last month
Shoppers ditch Australian brands over poor site search
Digital Transformation

Shoppers ditch Australian brands over poor site search

Shoddy search tools are driving Australians from favourite online retailers, with 72% abandoning brands and many paying rivals more.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Microsoft warns of AI agent risks in Cyber Pulse brief
Manufacturing

Microsoft warns of AI agent risks in Cyber Pulse brief

Microsoft's new Cyber Pulse briefing warns ungoverned AI agents and 'double agents' pose rising security and compliance risks for firms.

By Sean Mitchell • 4 min read • Last month
From data to decisions: How women leaders turn intelligence into impact?
Data Analytics

From data to decisions: How women leaders turn intelligence into impact?

From dashboards to boardrooms, women leaders are turning AI-driven data into ethical, scalable decisions that reshape business strategy.

By Priyanka Aeron • 5 min read • Last month
Retailers brace for AI search and complex deal discovery
Digital Transformation

Retailers brace for AI search and complex deal discovery

As shoppers turn to AI search and influencers to hunt deals, retailers race to unify promotions or risk confusion, margin hits and lost loyalty.

By Dan Surtees • 4 min read • Last month
Milestone Systems names Mike Metcalfe South Pacific lead
EduTech

Milestone Systems names Mike Metcalfe South Pacific lead

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

By Mark Tarre • 4 min read • Last month
AI ambitions collide with legacy integration problems
EduTech

AI ambitions collide with legacy integration problems

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

By Sofiah Nichole Salivio • 4 min read • Sat, 28th Feb 2026
Infobip unveils AgentOS to power AI-first customer service
Unified Communications

Infobip unveils AgentOS to power AI-first customer service

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026

Stories from Other Regions

Online peak spending swings complicate 2026 planning
Data Analytics

Online peak spending swings complicate 2026 planning

Sharp swings in online peak spending and 64% checkout abandonment risk derailing retailers' forecasts and promo plans for 2026.

By Karen Joy Bacudo • 4 min read • Last month
Holland & Barrett tech push lifts revenue towards GBP £1bn
Robotics

Holland & Barrett tech push lifts revenue towards GBP £1bn

Holland & Barrett's tech and automation drive lifts revenue 11% to GBP £981m, with digital sales surging towards the GBP £1bn mark.

By Karen Joy Bacudo • 4 min read • Last month