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Telcos stories

ServiceNow & Google Cloud widen AI agent partnership
Data Analytics

ServiceNow & Google Cloud widen AI agent partnership

The expanded tie-up aims to automate telecoms, retail and IT workflows while giving enterprises tighter oversight of AI agents across both platforms.

By Sean Mitchell • 4 min read • Last month
GSA report says 5G market enters more selective phase
Unified Communications

GSA report says 5G market enters more selective phase

More operators are now focused on network quality and service models as 5G deployment matures, GSA says.

By Shannon Williams • 4 min read • Last month
DE-CIX expands reach at New York's 60 Hudson Street
DataCentre infrastructure

DE-CIX expands reach at New York's 60 Hudson Street

Networks in 60 Hudson Street can now connect faster, as DE-CIX adds a fourth facility operator and cuts interconnection complexity for customers.

By Joseph Gabriel Lagonsin • 4 min read • Last month
EIP partners with Nexacore on device cover push in Asia
Customer Experience

EIP partners with Nexacore on device cover push in Asia

Retailers across Southeast Asia and Australia will get a single route to launch device protection and warranty cover as demand grows.

By Catherine Knowles • 4 min read • Last month
Cognizant launches Gemini Enterprise practice with Google
Unified Communications

Cognizant launches Gemini Enterprise practice with Google

Embedded engineers will help enterprises move generative AI from pilots into production as Cognizant deepens its Google Cloud partnership.

By Sean Mitchell • 4 min read • Last month
Tech Mahindra posts higher FY26 revenue & record dividend
Firewalls

Tech Mahindra posts higher FY26 revenue & record dividend

Higher margins and a record dividend followed Tech Mahindra’s FY26 as deal wins jumped and profit rose despite a tough macro backdrop.

By Karen Joy Bacudo • 3 min read • Last month
Cerillion lifts orders on GBP £42.5 million Omantel deal
Software-as-a-Service

Cerillion lifts orders on GBP £42.5 million Omantel deal

New orders have doubled as the telecoms software group’s largest-ever contract is expected to drive a stronger second half and support full-year targets.

By Karen Joy Bacudo • 3 min read • Last month
Google Cloud study says 52% of firms use AI agents
Digital Transformation

Google Cloud study says 52% of firms use AI agents

Early adopters are seeing stronger returns as AI agents move from trials into core operations across customer service, security and support.

By Sean Mitchell • 3 min read • Last month
Google Cloud launches Agentic Data Cloud for AI agents
Hybrid Cloud

Google Cloud launches Agentic Data Cloud for AI agents

The new tools could let firms’ AI agents act on live data more securely across clouds, while cutting rebooking from hours to minutes.

By Sean Mitchell • 4 min read • Last month
Infosys expands Google Cloud tie-up for agentic AI
Data Analytics

Infosys expands Google Cloud tie-up for agentic AI

The deal could speed enterprise AI rollouts by packaging agentic tools for sectors from banking to healthcare, while deepening staff training.

By Sean Mitchell • 4 min read • Last month
Google Cloud launches Gemini Enterprise Agent Platform
Unified Communications

Google Cloud launches Gemini Enterprise Agent Platform

Customers will build and manage AI agents in one place as Google Cloud folds Vertex AI services into Gemini Enterprise Agent Platform.

By Sean Mitchell • 5 min read • Last month
Gulf Edge & Kore.ai strike exclusive Thailand AI deal
Unified Communications

Gulf Edge & Kore.ai strike exclusive Thailand AI deal

Thailand’s enterprise AI market is getting a more exclusive channel as Gulf Edge gains sole rights to Kore.ai’s platform in key sectors.

By Sofiah Nichole Salivio • 4 min read • Last month
Newo appoints Jason Luo as Chief Executive Officer
Unified Communications

Newo appoints Jason Luo as Chief Executive Officer

Missed calls at small firms are becoming a bigger revenue risk as Newo expands its AI receptionist tools beyond the US and into Europe.

By Mark Tarre • 4 min read • Last month
Airsys launches LiquidRack AI cooling system in UK
Manufacturing

Airsys launches LiquidRack AI cooling system in UK

UK data centre operators gain a retrofit-friendly route to higher AI rack densities, with pilot deployments now open for a liquid cooling system.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Telcos stories

Europe launches HiCONNECTS to cut AI data centre power
Unified Communications

Europe launches HiCONNECTS to cut AI data centre power

Researchers say light-based computing could curb rising electricity demand as AI and cloud services push data centres towards higher power use.

By Sofiah Nichole Salivio • 4 min read • Last month
UK data privacy complaints rise in finance & health
Data Protection

UK data privacy complaints rise in finance & health

Complaints over data handling are mounting across UK finance and health, with the ICO seeing the sharpest rise in retail and manufacturing too.

By Catherine Knowles • 3 min read • Last month
Persistent posts FY26 revenue growth & £40 dividend
Digital Transformation

Persistent posts FY26 revenue growth & £40 dividend

A stronger FY26 lifted Persistent's dividend to INR 40 a share as annual revenue climbed 17.4%, with quarterly growth extending to a 24th straight quarter.

By Karen Joy Bacudo • 3 min read • Last month
MSPs see voice as part of wider IT offer, Gamma says
Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Last month