About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon
Constructive unveils secure-by-default Postgres platform
Last week
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virtualisation
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devops
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cloud security
Constructive launches secure-by-default Postgres platform to hardwire Row-Level Security and permissions into databases from creation.
AI agents surge in Australia, but integration lagging
Last week
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saas
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digital transformation
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martech
Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.
AI drives UK retail as shoppers embrace eCommerce tools
Last week
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data protection
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digital transformation
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cx
AI-powered tools are rapidly reshaping UK retail as most shoppers embrace chat-based assistants and retailers ramp up investment for 2026.
Self-gifting lifts UK Valentine’s spend to GBP £2.1bn
Last week
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martech
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personalisation
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cdp
Self-gifting and friend-gifting are reshaping UK Valentine’s Day, lifting total spending to GBP £2.1 billion, Flowwow data shows.
Half of corporate AI agents running without oversight
Last week
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data protection
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devops
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physical security
New research warns that nearly half of over 3 million AI agents in US and UK firms run ungoverned, exposing data and systems to rising risks.
AI fuels Europe data centre boom amid power crunch
Last week
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hyperscale
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blockchain
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dc
AI is turbocharging Europe’s data centre boom, but grid bottlenecks and power scarcity now threaten to slow the next wave of expansion.
DryRun unveils AI DeepScan Agent for faster code risk
Last week
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application security
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physical security
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devsecops
DryRun launches DeepScan Agent, an AI tool that scans whole codebases in hours to rank real-world security risks and speed remediation.
8x8 sees AI customer interactions surge across voice, chat
Last week
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
Routine internal access, not exploits, drives cyber risk
Last week
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malware
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firewalls
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devops
Routine admin tools, not exotic exploits, let attackers race across networks, compromising over half of systems in under an hour.
UK tech leaders embrace risk, private equity & global growth
Last week
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digital transformation
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risk & compliance
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genai
UK tech, IT and telecoms leaders grow bolder on risk, eye private equity backing and global expansion despite rising cost pressures.
UK firms lack data to prove AI’s green credentials
Last week
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dr
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data analytics
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hyperscale
Most UK IT chiefs hail AI as vital to net-zero, yet over half admit they cannot accurately measure its carbon emissions or green impact.
AI agents expose risks in insecure default databases
Last week
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firewalls
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data protection
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network security
A security lapse at AI agent service Moltbook exposes risky default database settings, raising fresh alarms over agentic system safeguards.
Data Privacy Day highlights shift to accountable AI data use
Last week
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data protection
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supply chain
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breach prevention
Data Privacy Day spotlights a shift from privacy promises to provable controls, as AI, governance and regulation demand accountable data use.
UK staff confident with AI but lack training & strategy
Last week
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uc
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digital transformation
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hcm
Confident but undertrained, UK staff are embracing AI tools at work despite patchy strategies, rollout plans and formal learning support.
C-suite leaders deploy AI, but struggle to scale it
Last week
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Xelix warns AP errors leak up to USD $53 billion a year
Last week
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manufacturing
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data analytics
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digital transformation
Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.
Holiday refunds surge, squeezing global retail margins
Last week
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data analytics
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fintech
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cx
Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.
India budget boosts tech, data centres & MSME support
Last week
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gaming
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dr
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data analytics
India’s Union Budget backs tech infrastructure, data centres and MSMEs, signalling policy continuity and long-term digital growth plans.
Banks struggle to turn AI spending into real revenue gains
Last week
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digital transformation
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fintech
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cx
Banks worldwide pour billions into AI, but Dyna.Ai warns only a small minority are turning pilots into tangible, scalable revenue gains.
AI-driven cyber attacks surge in Check Point 2026 report
Last week
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firewalls
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ransomware
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digital transformation
AI-fuelled cyber attacks surged 70% in 2025, with Check Point warning of machine-speed, multi-channel campaigns targeting key sectors.