The Ultimate Guide to Digital Transformation
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Australian Digital Transformation News
Regional stories with direct local relevance
Australian firms rush AI adoption amid rising risks
Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.
Warburg Pincus takes stake in Australian CreditorWatch
The Australian credit-reporting firm plans to expand staff and technology after Warburg Pincus agreed to invest, with terms undisclosed.
OpenAI launches ChatGPT Work & GPT-5.6 in Australia
Australian users can now automate office tasks across apps and files as OpenAI rolls out ChatGPT Work and GPT-5.6 nationwide.
CommBank rolls out Microsoft-built customer service AI
The bank says the platform is already resolving more enquiries end to end, as it replaces legacy systems across 2 million monthly conversations.
In-house legal teams see AI returns in Legora study
AI is helping corporate lawyers answer stakeholders faster, with 97% of legal leaders in a new study citing quicker responses.
Flexible workspace has become a managed-services play for MSPs and integrators
As flex space grows, operators are turning their floors into recurring managed-network and security contracts for MSPs and integrators.
Analyst Insights
Research and market analysis connected to Digital Transformation
Tanium named leader in IDC digital employee experience
Financial services breach risk rises as AI adoption surges
Whatfix partners with PTC on PLM software adoption
Genesys names new partner chiefs to expand AI push
Zetifi backs identity-led safety shift in Australian fleets
Featured News
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Archaic payment processes costing SMEs time and money
Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.
SiteHive gains traction with unblinking eyes on the job
Construction firms can now monitor dust, noise and weather remotely, helping avoid delays and environmental breaches across hundreds of sites.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
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CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
AI reshaping cybersecurity - on defence and attack
Criminals are using AI to scale phishing and hunt flaws faster, forcing firms to harden defences as alert volumes and risks rise.
Reducing cyber risk is still hard: Why CTEM stalls at action
Security teams are still struggling to turn vulnerability alerts into fixes, leaving companies exposed for months when IT and operations must act separately.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Don't lose the human connection in AI-supported recruitment
Human judgement is becoming more valuable as AI screens CVs, with candidates wary of being reduced to data points and overlooked for potential.
UiPath assisting One NZ on journey to become AI leaders
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
'Lack of support' as Australia lags behind on blockchain
Years of regulatory delay risk leaving Australia behind as tokenised assets and digital investment platforms gather pace.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
Banks face AI balancing act as regulation tempers uptake
Australia's banks are steadily increasing their use of artificial intelligence, but regulation and data security fears are tempering adoption.
Data-driven transport: The future is here
Australia's truck driver shortage is set to triple by 2029, pushing fleets towards data tools that could make autonomy viable.
How the 'human hour' mentality influences the future of tech
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Tech reinvent as Hejaz teases 'Wahda' superapp launch
Weeks before a planned August debut, the app aims to entice more than 2 billion Muslims with chat, video and faith-based AI tools.
Hype growing - but SMEs still face barriers to AI adoption
Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.
'Smart people changing': How humans and agentic AI co-exist
Governance fears and skills gaps are pushing businesses to deploy agentic AI in secure systems while protecting staff from disruption.
Exabeam: Ruthless efficiency can make agentic AI malicious
Behavioural analytics is becoming essential as AI agents can pursue tasks so efficiently that they may cause damage without any malicious intent.
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Digidentity helping companies navigate AI fraud challenges
AI-driven fraud is pushing healthcare, government and carmakers to tighten identity checks as remote transactions spread worldwide.
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
How Invetech and McGrathNicol modernised with SAP S/4 HANA
The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.
Visibility can shield you against $15k/min downtime
Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.
Workday GO offers growth potential for mid-sized enterprises
Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.
Clean Core and governed AI enable SAP success
Australian firms can avoid costly upgrade pain and AI risks by pairing Clean Core with governed data and trusted partners.
Exclusive: Reco COO on securing the AI inside your SaaS stack
Reco COO Zoe Hillenmeyer says enterprises typically underestimate their AI agent exposure by a factor of ten and that gap is widening.
Certes says be ready to protect data before Q Day hits
Only 3% of Australian businesses have started preparing for post-quantum cryptography, leaving sensitive data exposed to harvest-now, decrypt-later attacks.
Dext: Transformative AI made easy for accountants and bookkeepers
Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.
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'Didn't believe it': Dayforce optimising people management
Payroll headaches eased at Retail Apparel Group as Dayforce linked time and attendance with pay, cutting manual fixes and boosting morale.
Riverbed says go from ticket queues to zero disruption
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
The AI challenge - balancing governance and innovation
Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.
Dell Technologies makes all the hardware cool again
Renewed AI spending is boosting demand for Dell's secure, certified infrastructure as companies chase faster deployment and lower cloud costs.
Catchpoint acquisition by LogicMonitor 'makes a lot of sense'
The deal could help customers move from reactive IT monitoring to predictive AI-driven automation by combining two different data sets.
Guidewire: Modernising insurance with accountability
Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.
Deputy are shaping future of shift work administration
Managers in retail, hospitality and healthcare could save hours as the AI tool automates rosters and timesheets while flagging breaches.
HPE assisting IT teams navigate complex challenges
HPE Networking says AI, zero trust and SASE are reshaping network security as remote work and connected devices make threats harder to control.
Cloudera hackathon highlights enterprise AI data challenges
Only seven per cent of organisations are data ready, raising doubts over whether enterprise AI can move from prototypes to production.
Exclusive: Arctic Wolf builds out agentic security
Arctic Wolf expands its Agentic SOC as AI speeds attacks and shadow AI risks, with President, Technology and Services Dan Schiappa backing human oversight.
Telstra launches Adaptive Networks Centre for businesses
Telstra launches Adaptive Networks Centre, giving enterprise customers and partners faster digital quoting, ordering and near real-time control.
TeamViewer utilising AI to cut costly digital friction
A survey of 4,000 workers found digital friction is fuelling burnout, tears and staff turnover as TeamViewer automates routine IT tasks.
Vanyar primed for success with Uriah Jacobs at the helm
A shortage of skilled partners is slowing wider adoption of Palantir Foundry and AIP, creating an opening for Vanyar in the commercial market.
Yubico well-prepared for post-quantum computing threats
Businesses are racing to upgrade defences as Yubico says quantum computers could expose banking, health data and other records within years.
'Self-learning' AI big boon for Qualtrics' CX
Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.
Sage branding itself on trust in AI world of 'big voices'
Trust is emerging as a selling point for finance software as Sage warns that opaque AI can leave CFOs answerable for costly errors.
Exclusive: Denodo's Dominic Sartorio on perfect data vs the right data
Trust in enterprise AI is being undermined as Denodo research finds most firms still lack live, context-aware data for production use.
Google Cloud CEO sets out enterprise AI agent plan
Enterprises will get one place to build, govern and run AI agents, as Google Cloud expands Gemini Enterprise across models, data and security.
Google flags urgency as AI reshapes cyber threats
Patching delays now carry greater risk as Google says AI is helping attackers scale intrusions, speed up breaches and automate operations.
Exclusive: Google Cloud reshaping finance with agentic AI
Banks must move beyond isolated pilots if they want agentic AI to deliver enterprise-wide gains, Google Cloud says.
Exclusive: Google Cloud accelerates shift to agentic data
Enterprises may soon design data systems for AI agents rather than staff, as Google Cloud adds real-time context, automation and cross-cloud access.
Exclusive: Adobe ANZ chief on AI adoption trends
AI is increasingly moving into live use across Australia and New Zealand, as regulated sectors test deployments while CEOs chase productivity gains.
Exclusive: Google sees success with niche AI playbooks
Enterprises are under pressure to prove AI returns as Google pushes reusable, sector-specific playbooks into production across 19 industries.
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Exclusive: How Adobe showcases its innovation engine
Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Banks risk wasting AI spending unless they first map how work really flows, as Celonis says process intelligence is becoming phase zero.
Expert Columns
Buying more tools won't scale your security ambitions, operational maturity will
Why Customer 360 initiatives fail to deliver ROI
Flexible workspace has become a managed-services play for MSPs and integrators
AI is rewriting the rules of dealmaking
'That's the wrong right idea!' is the smartest thing a lawyer can say
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Why faster AI is exposing slower security thinking
Why Every Chief Data Officer Needs a Modern Data Quality Strategy for AI
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
AI is redefining what your PC can do
How channel partners can capitalise on the key trends affecting the physical security sector in FY2027
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
Carro buys majority stake in CarPlace for Australia
The Singapore-founded group gains an immediate foothold in Australia as offshore buyers keep targeting dealership networks reshaped by digital retail.
Productivity tops CEOs' concerns in Australia & NZ
Rising pressure to lift output without burning out staff has overtaken economic uncertainty as the chief concern for executives in Australia and New Zealand.
Bank of Sydney goes live on Infosys Finacle on AWS
Customers at Bank of Sydney should see faster payments and more self-service after its core banking systems moved to AWS.
Humanforce launches AI tools for frontline HR teams
Frontline employers could cut compliance gaps and manual training admin as Humanforce links AI reporting with automated learning assignments.
UST partners Anthropic to train 20,000 staff on Claude
The deal will embed Claude across UST's client systems and internal workflows, as the services firm trains 20,000 staff worldwide on the AI model.
Subiaco completes major digital overhaul with TechnologyOne
Residents in Subiaco can now lodge requests, pay bills and track applications in one portal after a three-year council system overhaul.
Zetifi backs identity-led safety shift in Australian fleets
Australian fleets could improve audit trails and incident response by tying safety events to verified worker identities across vehicles and field sites.
Brave VR launches in Australia to boost workplace behaviour
The virtual reality course targets costly behaviour change failures as Australian firms face disruption from restructuring, AI and other workplace shifts.
Kinetic IT launches AI engineering division with Sete
The move targets government and critical infrastructure clients seeking secure AI deployment inside complex operations rather than advisory support.
Mobile wallet access expands at Melbourne office tower
Thousands of tenants and visitors at 101 Collins Street now use phones for entry, cuts access administration from days to minutes.
Xero launches Ultra plan for medium-sized businesses
The AUD $500-a-month package is designed to keep growing firms off costlier ERP systems as finance needs become more complex.
IAB Australia flags rising retail media spend & demands
Retail and commerce media in Australia is drawing bigger budgets, but advertisers want clearer measurement and transparency as spend rises.
Urbsurf lifts bookings with redesigned online system
Higher conversion and fewer abandoned carts are boosting URBNSURF's online sales after a simpler booking flow cut checkout time by 31%.
Australian cyber experts warn of third-party risk surge
Recent breaches have exposed how weak vendor oversight is leaving schools and businesses more vulnerable to supply chain attacks.
Australians face scam risk during major life events
Stressful milestones like buying a home or job hunting are leaving Australians most exposed to scams, a TrendLife study found.
Australian office staff flout AI rules, study finds
Many workers are risking disciplinary action by feeding customer data and confidential files into public AI tools, the survey found.
Kinetic IT warns AI access is a business continuity risk
Temporary loss of access to a frontier model could disrupt service delivery, compliance and operations as AI enters core business systems.
Canopy Clinical Research picks Clinrol for recruitment
Recruitment delays at Canopy's sites could ease as a dedicated platform is set to cut missed follow-ups and lift enrolment rates.
Australia replaces Essential Eight with new Essentials
Australian businesses face a new cyber baseline as regulators move to align guidance with cloud, SaaS and AI-driven threats.
Nine signs Microsoft Copilot deal for Australian news
Australian readers will see Copilot responses grounded in Nine's mastheads, with snippets and links back to the original reporting.
Job Moves
Kinetic IT launches AI engineering division with Sete
Click Click Media names Michael Gerardis General Manager
Five Faces Appoints Richard Alcock AO as Board Chair
Kablamo appoints Troy Bebee to lead Google Cloud push
Lottery Corporation names three executives in Brisbane
ThreeSixty names Andrejs Millers as Head of Data Analytics
CommBank appoints first Chief AI Scientist in Australia
Veracity names Bayfield as Chief Executive Officer
Altis appoints Craig Chapman as ACT regional leader
