The Ultimate Guide to AI Agents
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
Australian AI Agents News
Regional stories with direct local relevance
Rubrik warns AI agents outpace security guardrails
Australian firms say AI agents are moving faster than security controls, with 88% expecting guardrails to lag within a year.
Commerce unveils AI-led eCommerce & payments updates
Commerce rolls out AI commerce tools, faster checkout and broader payments support as it expands BigCommerce, Feedonomics and B2B features.
Your website is being read by AI - and you're probably invisible to it
Australian businesses risk fading from AI-driven search unless they add structured data, clearer content and citations that systems can actually read.
Cloudwerx appoints Harsh Mishra to lead SA market expansion
Cloudwerx names Harsh Mishra to spearhead Adelaide expansion as it targets defence, energy and government demand for integrated transformation services.
Skailed launches automated FAQ tool for eCommerce pages
Skailed adds AI-generated FAQ tool for retailers, aiming to cut manual content work and boost product-page visibility across eCommerce sites.
Millennials trust AI more than Gen Z, survey finds
Australian Millennials trust and use AI more than Gen Z, a survey of 1,200 people found, with visible sources boosting confidence.
Analyst Insights
Research and market analysis connected to AI Agents
Gartner: AI layoffs do not improve returns on investment
CrowdStrike leads Gartner cyberthreat intelligence quadrant
Hyland named Leader in Gartner's 2026 document review
Digitate named a Leader in IDC's AIOps 2026 review
Boomi gains analyst praise across integration & AI
Featured News
AI agents multiply risk, says DigiCert chief product officer
DigiCert's Chief Product Officer Deepika Chahuan says organisations must gain visibility over AI agents, or risk chaos as deployments accelerate.
'Self-learning' AI big boon for Qualtrics' CX
Qualtrics says AI is helping businesses cut churn, boost revenue and uncover richer customer feedback by analysing calls and surveys.
Exclusive: Denodo's Dominic Sartorio on perfect data vs the right data
Denodo's Dominic Sartorio warns businesses accelerating artificial intelligence deployments that cloud migrations alone do not make data ready for real-time AI.
Google Cloud CEO sets out enterprise AI agent plan
Google Cloud's Thomas Kurian unveils Gemini Enterprise as an open, secure workplace AI platform linking models, data, chips and security.
Google flags urgency as AI reshapes cyber threats
Google warns AI is turbocharging cyber attacks as Sandra Joyce says firms must patch fast, while Gemini boosts threat detection and analysis.
Exclusive: Google Cloud reshaping finance with agentic AI
Google Cloud says banks need governance-led platforms to unlock agentic AI at scale, with tens of agents set to reshape compliance, fraud and risk.
Exclusive: Google Cloud accelerates shift to agentic data
Google Cloud is betting on AI agents as the main users of enterprise data, unveiling new tools for context, automation and cross-cloud access.
Exclusive: Google sees success with niche AI playbooks
Google is tailoring AI playbooks for 19 industries as enterprises shift from pilots to production, with faster rollouts and ROI now the focus.
Google sees retail success with agentic commerce push
Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
Netskope's Tony Burnside - visibility is key to AI security
Netskope's Tony Burnside warns AI agents are creating hidden east-west traffic, calling for omni-directional controls and smarter DLP to stop data leaks.
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.
Great Southern Grammar embraces AI to boost high-impact teaching
Great Southern Grammar's IT lead Kieran Bailey says a tight pilot, longer-lasting Surface devices and Microsoft tools are transforming classroom tech.
Zetifi's connectivity solutions drive fleet and worker safety
Wagga Wagga-based Zetifi blends smart antennas, AI cameras and APIs to keep remote fleets connected while quietly boosting worker safety.
Exclusive: Orderfox pushes into autonomous execution with Gieni ABX
Orderfox readies Gieni ABX, an autonomous execution layer to turn its industrial AI insights into completed tasks across enterprise systems.
UiPath Accelerates AI in Software Development and Testing
UiPath is pushing AI deeper into software testing, promising autonomous agents that transform quality assurance and developers' roles.
Cloudera and Svitla Systems bring trusted AI to healthcare
Cloudera and Svitla team up to build trusted, clinician‑centric AI that unifies patient data while safeguarding privacy and consent.
Rise of AI Agents introduces new infosec risk: Okta
Okta warns that surging numbers of uncontrolled AI agents pose a major identity and access risk as they become the new digital workforce.
Confluent says data streaming will enable faster, better decisions
Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.
Elastic says AI search & context now decide customer loyalty
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
'Software is not dead', says Elastic CPO Ken Exner
Elastic's Ken Exner insists “software is not dead” as the firm touts AI-powered search, context engineering and new agent-building tools.
Guidewire showcases GenAI's capabilities in insurance risks
Guidewire touts 'insurance-grade AI' as it uses generative tools to speed risk, claims and pricing decisions for cautious insurers.
Composable, process‑aware AI key to enterprise ROI
Process intelligence and composable architecture are emerging as the missing ingredients to turn fragile AI pilots into resilient, traceable value.
Why the all-AI social network looks more fad than legacy
Moltbook, the all-bot social network, faces scrutiny after researchers reportedly accessed its live database and user emails without checks.
Reviews
Expert Columns
Your website is being read by AI - and you're probably invisible to it
The death of the backlink: Why PR is now the most powerful SEO tool you have
Digital Twins and CNC: Simulating before you vut
Spinning to success: MAAP CFO reveals growth strategy with Annexa
Why runtime identity is emerging as the next cybersecurity imperative
Proof beats promise: The trust crisis AI is creating
Mythos changes everything: Is your AI agent security ready?
The autonomous SOC: A dangerous illusion as firms shift to human-led AI security
Agentic commerce and the evolution of retail purchase behaviour
The AI risk hiding in your finance team's browser tabs
Interviews
Interviews and video coverage from the networkRecent AI Agents News
The death of the backlink: Why PR is now the most powerful SEO tool you have
As AI search rewrites how buyers find answers, brand mentions in earned media are overtaking backlinks, and PR is becoming the new SEO engine.
Digital Twins and CNC: Simulating before you vut
Digital twins help machine shops test CNC jobs virtually, catching collisions, cutting waste and improving maintenance before production starts.
BeyondTrust expands identity security insights to Australia
BeyondTrust brings identity security insights to Australia with local hosting as regulators intensify scrutiny of machine identities and AI access.
Nearly half of Australian firms hit by AI incidents
Nearly half of Australian organisations with AI security controls have faced incidents as firms rush agents into customer service, email and cloud systems.
Beam launches AI social services tools in Australia
Beam opens Melbourne Asia-Pacific office as it brings AI social services tools to Australia, aiming to cut admin in care and housing.
Spinning to success: MAAP CFO reveals growth strategy with Annexa
MAAP Chief Financial Officer Matthew Nott says a NetSuite rollout with Annexa is helping the cycling brand scale across eight countries, while eyeing AI to do more with less.
Training lags behind AI use in Australian workplaces
Australian workplaces use generative AI daily, but Plain English Foundation says formal training is missing as workers still battle errors and weak output.
Retail tops Australia’s customer service contacts
Youi survey finds retail leads customer service complaints as Australians prize human help, with poor experiences costing time, wellbeing and loyalty.
NAB creates first AI Science team, appoints George Mathews
NAB taps George Mathews to head its first AI Science team, as the bank builds in-house expertise to safely scale new digital tools.
Microsoft to invest AUD $25 billion in Australia AI push
Microsoft commits AUD $25 billion to expand Australian AI and cloud capacity, as it teams with Canberra on cyber defence and skills training.
Samsung launches 2026 TVs & audio range in Australia
Samsung unveils 2026 TV and audio line-up in Australia, adding Micro RGB sets, broader AI tools and more Art Store options.
AI agents set to wipe out middle managers, says Quanton chief
Quanton managing director Garry Green says agentic AI will soon hollow out corporate middle ranks, with firms running leaner teams overseeing far more software.
AI search threatens Australian retailers, warns Megantic
Megantic and Shopify APAC say Australian eCommerce brands must adapt for AI-driven discovery or risk fading from shopper recommendations.
SiteMinder expands hotel platform for AI booking channels
SiteMinder widens hotel distribution to AI booking tools as Demand Plus and Channels Plus link live rates to ChatGPT, Claude and partners.
Supply chain operators: Here's how to make AI and data work for you
Logistics firms are sitting on rich data, but disconnected systems are draining time and money; experts say start with one clear fix, not a grand AI overhaul.
ABBYY & Tecala launch end-to-end document workflow tool
Tecala and ABBYY unveil a document-processing platform for enterprise workflows, aiming to cut manual checks in accounts payable and insurance claims.
OpenAI launches AUD $155 Codex Pro plan for developers
OpenAI unveils a mid-range ChatGPT Pro plan for Codex users as enterprise revenue tops 40% and CarPlay voice access rolls out globally.
Australia in intermediate phase of agentic AI adoption
Australia settles into mid-stage agentic AI adoption as businesses shift from pilots to production and wrestle with governance gaps.
Why robust AI governance is key to building trust in agentic AI systems in FY2027
Australian businesses are set to boost AI spending in FY2027, but experts warn autonomous agents need strict controls to avoid legal and reputational risk.
Australians fear identity theft as online fraud rises
Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.
Job Moves
Cloudwerx appoints Harsh Mishra to lead SA market expansion
Prophet strengthens AI team with key engineering hires
Prophet names Rachel Scott as Head of Marketing Science
VentureCrowd appoints Jesse Arundell to lead agentic AI drive
JAGGAER names first Chief Digital & AI Officer to boost platform
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