The Ultimate Guide to Generative AI
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Generative AI (GenAI).
What to know about Generative AI
Generative AI is reshaping the digital landscape by powering advances across industries with its ability to create content, assist decision-making, and automate processes. From enhancing customer experience platforms and streamlining business workflows to transforming healthcare and cybersecurity, generative artificial intelligence is driving innovation and operational efficiency at an unprecedented scale.
Businesses and organisations are increasingly adopting generative AI technologies to harness its potential benefits, while also grappling with challenges such as data privacy, security risks, ethical considerations, and the need for robust governance. As generative AI solutions become core components of enterprise strategies, understanding their capabilities and implications is vital for staying competitive in today’s rapidly evolving digital economy.
Our stories explore practical deployments, emerging trends, and expert insights on generative AI’s impact across sectors, helping readers navigate its opportunities and challenges. Whether you are interested in the latest AI-driven product innovations, policy developments, or strategies for successful AI integration, this collection offers comprehensive information to keep you informed about the pivotal role of generative AI in transforming businesses and society.
Australian Generative AI News
Regional stories with direct local relevance
Australia warns of AI-driven scams & account takeovers
AI is set to make impersonation scams and account takeovers harder to spot as Australians reported AUD $2.18 billion in scam losses in 2025.
Enterprise AI adoption is a marathon, not a sprint
Many AI pilots fade after early wins because firms lack the governance, data and skills needed to turn experiments into lasting value.
Smartsheet adds Claude Sheets transfer in Australia
Australian users can now move AI-built trackers, budgets and plans from Claude into Smartsheet without re-entering data, preserving structure.
Logitech launches MX Master 4 Creator Edition mouse
Targeting designers and video editors, the limited-run mouse keeps the MX Master 4 feature set while adding creative-themed styling for AUD $199.95.
Australian law expert calls for AI governance overhaul
Businesses and lawyers face rising liability as a Bond University paper says current rules lag behind AI use in decision-making.
OpenAI widens AI access across four Australian universities
Most students already use AI weekly, prompting four Australian universities to broaden access while tightening rules on assessed work.
Analyst Insights
Research and market analysis connected to Generative AI
Zendesk launches Outcome AI Platform with unlimited seats
Four Steps CISOs Can Take To Secure AI-driven Software Development
Gartner flags 10 tech trends for 2027 as AI governance
Kantata launches AI business intelligence for services
Gigamon unveils tools to track shadow AI across networks
Featured News
Training is the key to overcoming AI's illusion of competence
Poorly trained staff are wasting time and risking sensitive data as organisations rush to adopt AI without basic governance in place.
Adobe CTO on plans for AI agents to access Adobe tools
Customers could soon use ChatGPT, Gemini or Claude inside Adobe's creative apps, with some file-editing tools due in a private beta in early 2027.
Adobe plans MCP access for AI agents to desktop apps
Creative Cloud users may soon let outside AI agents drive Adobe apps for tasks such as rotoscoping and image hole filling, starting on desktop.
Inside Adobe's fast-moving AI partnerships team
Adobe is accelerating AI dealmaking as it pushes its models into rival platforms and brings outside systems into its own apps.
Zendesk moves beyond ticket closures with outcome-based AI
The new platform charges only when AI resolves an issue, pushing support teams to measure success by customer outcomes rather than ticket counts.
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
TechnologyOne rethinks AI-enabled student services
Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.
The future of successful HR will use AI with human oversight
AI could free HR teams from routine admin, but Workday says sensitive hiring decisions need deterministic guardrails and explicit human oversight.
AI attacks demand operational change in the post Mythos era
Only 5% of Australian companies are ready for AI-driven attacks, leaving most exposed as threat actors move at machine speed.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
TrendLife targets AI challenges with family-focused Kaleida
Parents and teachers may get more oversight of children's AI use as TrendLife rolls out Kaleida with Learning Buddy to curb answer-only shortcuts.
Interview: Cloudera says open-ended AI spending is over
Enterprises are now demanding proof of value and tighter controls as AI budgets face scrutiny over compute costs and deployment choices.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: ABBYY launches hybrid AI document models
Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Australian AI training gap becomes cost, productivity burden
Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Expert Columns
AI is writing your code. Who's making the decisions?
AI in AppSec: Why Finding Vulnerabilities Is No Longer Enough
Enterprise AI adoption is a marathon, not a sprint
AI Literacy And Governance: The Workforce Skills Enterprises Need For Responsible AI
Your next enterprise customer will ask an AI for a shortlist of IT partners. Here's what it reads
We ran an all-employee AI Month and now everyone in our company is ready to build
Why jumping straight to an AI proof of concept is costing you
2027 Predictions: The race to AI readiness exposes true cost of effective enterprise data management
Predictions 2027: Why the future of work is 'AI and human' adjacent
AI agents will multiply your inference bill. Is your enterprise ready?
Interviews
Interviews and video coverage from the networkRecent Generative AI News
Google expands Knowledge Catalog with semantic models
The update should help enterprises curb wrong AI-generated metrics by linking rival definitions from multiple data tools in one governance graph.
Microsoft launches Topic Portfolio in Bing Webmaster Tools
Site owners can now spot where rivals are cited in Bing's AI answers and find topics that may be missing from their own visibility.
Coursera launches AI series for role-based workplace skills
Professionals in business, finance and healthcare will get structured AI training, as demand grows for role-specific workplace skills.
Globant launches Glob.AI OS to govern enterprise AI
The platform aims to give large firms tighter control over AI spending, access and accountability as use spreads across more teams.
Vicarius launches vRx 2.0 to speed vulnerability fixes
Most security teams still miss known weaknesses, with Vicarius saying 79% of organisations suffered a related incident last year.
Ocean lands Fortune Cyber 60 nod for email security
The nod signals investor confidence in tools that can spot AI-generated phishing before it reaches hundreds of thousands of employee mailboxes worldwide.
BlackFog warns approved AI tools expose sensitive data
Nearly half of security leaders have seen sensitive data exposed via AI tools, with most incidents linked to company-approved services, a survey found.
Canva launches Affinity for iPad with Apple Pencil
Professional designers can now use Affinity's full workflow on iPads, with Apple Pencil support and core tools free for individual users.
Australia cyber attacks rise 39% as ransomware grows
Ransomware claims hit a record 1,063 victims in October, even as Australian organisations still faced 2,117 cyber attacks a week, up 39% year on year.
Databricks launches always-on Genie AI agent for firms
The update aims to help large firms use AI for longer-running work without exposing sensitive data, while keeping every action auditable.
Adobe previews 10 creative AI projects at MAX 2026
Creative professionals could get more direct control over video, audio and image edits as Adobe opens some early research to wider testing.
New Relic launches Kubernetes agent in public preview
Operations teams facing Kubernetes outages may now get AI-generated fix code, as New Relic opens its incident-response agent to public preview.
Adobe widens AI agents across creative & marketing tools
Adobe is trying to keep its software central as generative AI spreads, by letting customers use its tools alongside outside models and agents.
Adobe unveils AI agents across Firefly & Creative Cloud at Max
Creative teams will get agent-based tools and new workflows as Adobe rolls out updates across Firefly, Creative Cloud and GenStudio.
Adobe expands AI agents across Firefly & Creative Cloud
The updates broaden Adobe's AI tools for creators and marketers, with new assistants, partner models and Microsoft integrations now rolling out across its software.
Adobe expands Firefly with AI tools & creative agent
Users can now keep image, video and design work in one place as Adobe rolls out more AI tools and broader agent access in Firefly.
Adobe expands Creative Agent across apps with new AI tools
The update gives designers and video editors more automated tools inside Adobe's main apps, while keeping manual control over files and edits.
Adobe & Disney strike multi-year AI creative alliance
Disney will get early access to Adobe's latest AI tools as the companies push custom models into films, parks and sports content.
Hitachi to launch digital services arm with GlobalLogic
The new unit will span 35,000 staff in 27 countries, giving clients one provider across cloud, data and AI services from 1 April 2027.
KloudStax wins Google Cloud services Premier partner status
Rapid revenue growth and a bigger AI pipeline have helped KloudStax secure elite Google Cloud status, widening customer access to technical support.
Job Moves
Zendesk names Rachita Sundar as Chief Financial Officer
Compare Club hires tech chiefs for AI-led platform
V2 AI expands into Perth with four senior leadership hires
Kablamo appoints Troy Bebee to lead Google Cloud push
CommBank appoints first Chief AI Scientist in Australia
Cevo hires former Macquarie AI leader to head AI adoption
Willis names Leah Mooney as Pacific consulting head for cyber risk
Quanton appoints Chris Wyman to lead Australia growth push
Blue Connections IT appoints new Head of Microsoft and Cloud
